PTCAS Issue

[JMarshallPT]

While I've finished my PTCAS weeks ago and have already e-submitted it, I'm just not finding out that one of my PT's that I observed under did not receive the e-link to verify my hours. We have rechecked several times and the email address is correct and everything, but what I do not see is a way to "resend" the verification email.

Am I going crazy here or is there no way to resend it?

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[jbizzle]

You should call PTCAS and raise hell lol no just kidding. ummm...if you cant find a resend button, will it let you delete that reference and add it again?

 

[markelmarcel]

This happened to me with one of my references. I emailed PTCAS with all my information (name, ptcas ID, the email of the person, etc) and they re-sent it to him.

Interestingly enough, that still didn't work and so I deleted him (he received an email saying he had been REMOVED as a reference even though he never received the initial email saying he was one, go figure) and then re-added him and it finally got to him.

Frustrating for sure!

 

[henohenoman]

not sure this'll work but if u can update any information for that observation u may be able to resend it.

 

[MinnDasota]

I'm sure you have done this, but did the PT check the junk/spam mail? I had to verify hours for my aide today through PTCAS and it ended up in my spam mail.

 

[dazzledpetsy]

It seems to be a common occurrence-- chances are it could be in their junk mail folder, but your best bet is to call the PT('s) up and see if they received it. It's a busy time for PTCAS so it might take a while for the verifications to be confirmed by the site.

However when push comes to shove you might have to create a new entry from scratch. PTCAS will let you update your hours even after they are submitted. Good luck!

 

[Dreamer131]

This happened to me also for one of my references and it was in the SPAM folder. If that is not it, email/call PTCAS and they'll help you!

 

[JMarshallPT]

Hey thanks for the responses guys, I just simply called PTCAS and talked to a representitive and they got this all cleared up for me. We actually did a 3-way call with the PT who I shadowed under and it got all patched up! Now lets bring on the acceptance letters