RESCHEDULE / CANCEL POLICY
If you need to change (e.g., reschedule, cancel, change test center location) your appointment, you must go to
www.prometric.com/USMLE or call the Prometric Regional Registration Center (RRC) noted on your Scheduling Permit. If you reschedule, your rescheduled test date(s) must fall within your assigned eligibility period. If you are unable to take the test within your eligibility period, contact your registration entity to inquire about a one-time eligibility period extension. A fee is charged for this service, and some restrictions may apply.
The date that you change your appointment, using local time of the RRC, will determine whether you pay an appointment change fee and the amount of this fee:
- If you change your appointment 31 or more days before (but not including) the first day of your scheduled test date, there is no fee.
- If you change your appointment fewer than 31 days but more than 5 days before (but not including) the first day of yo ur scheduled test date, the fee is $50 US Dollars (USD).
- If you change your appointment 5 or fewer days before (but not including) the first day of your scheduled test date, the fee is $128.00 USD for domestic U.S.A. and Canada, $311.00 USD for International Zone 1, $353.00 for International Zone 2, or $569.00 USD for International Zone 3.
SPECIAL NOTE ABOUT CANCELLED OR MISSED APPOINTMENTS:
If you cancel your appointment within 30 days or do not appear on your scheduled test date, you must call the RRC as directed on your Scheduling Permit and pay the appropriate fee to reinstate your eligibility record before you can schedule a new appointment. You will not be able to perform any transactions via the web.
If you do not take the test within your original or extended eligibility period and wish to take it in the future, you must reapply by submitting a new application and fee.
