I am just as frustrated and posted a recommendation regarding GRE efficiency on their facebook page a month ago, but didn't get a response. I recently applied to San Diego State University and they required that I send my GRE scores to both their SOPHAS institution code and their graduate school code, which was $50 unreasonably spent. 😡😕
Yeah... The current system with GREs is pretty ridiculous, but what they asked you to do is especially ridiculous.
I honestly wouldn't mind sending GRE scores to the schools--it would kind of defeat the purpose of one application through SOPHAS, but whatever, at least it saves money and makes rec letters easier--what's really frustrating is the conflicting answers they give.
Last year, I had a question about re-verifying my GPA to include my Fall grades, and one school told me to submit the transcript to SOPHAS, and they would re-verify it. I emailed SOPHAS asking if that was correct, and I got an email saying it was. I sent the transcript in, and nothing happened for three weeks, I emailed/called them a few times and they said it was normal for it to take that long (which makes sense, considering how long it takes to be verified in the first place). I finally called again after a month, and was told they didn't re-verify and update GPAs. That would make sense, but they told me otherwise many times... The schools knew I was supposed to be getting my GPA updated, so my application just sort of sat around for an extra month before we found out they don't do that.
I actually looked back at some of the old emails, and the responses came from a different email address domain than I would expect from SOPHAS, I wonder if they have people from outside of SOPHAS handling questions, which could explain the confusion, maybe.
I'm sorry for the rant, it's been a crappy few weeks and I have a lot of angst.