I work for adolescent crisis line and we frequently respond in teams. Since our work is crisis oriented we do not do a formal therapy session with clients (per se) but we often do a mini session as we have many "frequent flyers". Obviously their diagnosis adds to the fact that we see them all the time because they are often the ones calling us as opposed to their caretakers -which is more often the case.
My question is this.
How do you deal with them in a team setting ? I find that I take the DBT approach which, in comparison to some of my counterparts, seems callous and cold. One of my colleagues rages about DBT but inevitably falls into the borderline trap "Can I buy you a soda?" "Do you think another hospitalization would help you ?" "I know my co worker is mean, but you and I get along right ?"
Talk about staff splitting.
Fortunately I do not get my validation form these kids "calling to talk to me" but my boss always raves about the fact that certain people have a connection to the borderlines (mostly girls) who call us. I don't want to seem inadequate to handle these calls.
I am wondering how to effectively deal with them in a therapeutic way where I can help them but without catering to their manipulations ?
Is this a lose/lose situation due to the nature of the work- (crisis) or possibly the population ?
I don't struggle with any other pops. but again, I am not intrigued or fascinated by Borderlines and maybe my annoyance with them is transparent.
My question is this.
How do you deal with them in a team setting ? I find that I take the DBT approach which, in comparison to some of my counterparts, seems callous and cold. One of my colleagues rages about DBT but inevitably falls into the borderline trap "Can I buy you a soda?" "Do you think another hospitalization would help you ?" "I know my co worker is mean, but you and I get along right ?"
Talk about staff splitting.
Fortunately I do not get my validation form these kids "calling to talk to me" but my boss always raves about the fact that certain people have a connection to the borderlines (mostly girls) who call us. I don't want to seem inadequate to handle these calls.
I am wondering how to effectively deal with them in a therapeutic way where I can help them but without catering to their manipulations ?
Is this a lose/lose situation due to the nature of the work- (crisis) or possibly the population ?
I don't struggle with any other pops. but again, I am not intrigued or fascinated by Borderlines and maybe my annoyance with them is transparent.