- Joined
- Nov 25, 2004
- Messages
- 548
- Reaction score
- 1
What has everyone's experience been with relief pharmacists? Prior to today, I've been generally lucky and the floaters I've worked with have been pretty good. However, the guy I worked with today made me want to walk straight out of the pharmacy and not look back:
-He argued with me when I asked him to check prescriptions that I was putting on hold (so we knew they would be right when the patient decided that (s)he wanted to actually fill it, telling me that it was unnecessary and that we could just check the hardcopy even though the Rx would already be filed)
-He insulted the other technician (when she complained to an assistant manager on the state of the restroom near the pharmacy, the asst. manager said that the pharmacy staff should just clean it; she got upset and he said she was over-reacting until I said that as a patient I don't want the same people who are handling my meds to be scrubbing my toilets)
-He made unsolicited comments contradicting the judgement/preferences of our regular staff pharmacists (for example, a script came in last week for Dexedrine; in the sig part of the Rx the doctor had written "generic okay" but he signed "dispense as written" so the RPh filled it for brand after explaining it to the patient, who was fine with the brand anyway -- after sifting thru our C-II stuff he said "that was really silly of that RPh")
-I couldn't take a break because he said: "I don't know how to run the registers and I generally don't answer the phones or type in prescriptions, and besides you're better at that stuff than me anyway".
-After taking in a prescription, he'd sit there and talk on the phone to whoever until I walked down and saw it, and I'd ask "What's this?" Then he'd tell me that they were coming back in 10 minutes. "Ten minutes??" I'd ask, and then he'd say, "well actually it was 20 minutes but I forgot I had it down here, so you'd better hurry." This happened many times. As a result, I was a little late getting my McKesson order in (so I hope it all comes tomorrow...)
The list goes on.
Now I've always been an obedient technician because I have always respected the pharmacists I work with, and I'm generally a very flexible and patient person, but this guy really tested my limits. Words can't describe how I feel about the fellow.
Thoughts?
-He argued with me when I asked him to check prescriptions that I was putting on hold (so we knew they would be right when the patient decided that (s)he wanted to actually fill it, telling me that it was unnecessary and that we could just check the hardcopy even though the Rx would already be filed)
-He insulted the other technician (when she complained to an assistant manager on the state of the restroom near the pharmacy, the asst. manager said that the pharmacy staff should just clean it; she got upset and he said she was over-reacting until I said that as a patient I don't want the same people who are handling my meds to be scrubbing my toilets)
-He made unsolicited comments contradicting the judgement/preferences of our regular staff pharmacists (for example, a script came in last week for Dexedrine; in the sig part of the Rx the doctor had written "generic okay" but he signed "dispense as written" so the RPh filled it for brand after explaining it to the patient, who was fine with the brand anyway -- after sifting thru our C-II stuff he said "that was really silly of that RPh")
-I couldn't take a break because he said: "I don't know how to run the registers and I generally don't answer the phones or type in prescriptions, and besides you're better at that stuff than me anyway".
-After taking in a prescription, he'd sit there and talk on the phone to whoever until I walked down and saw it, and I'd ask "What's this?" Then he'd tell me that they were coming back in 10 minutes. "Ten minutes??" I'd ask, and then he'd say, "well actually it was 20 minutes but I forgot I had it down here, so you'd better hurry." This happened many times. As a result, I was a little late getting my McKesson order in (so I hope it all comes tomorrow...)
The list goes on.
Now I've always been an obedient technician because I have always respected the pharmacists I work with, and I'm generally a very flexible and patient person, but this guy really tested my limits. Words can't describe how I feel about the fellow.
Thoughts?