Stuff you've been written up for..

[Sparda29]

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Recently got written up for berating a foreign born nurse for mispronouncing a medication name.

Jesus christ how hard is it to pronounce amakacin?

 

[briton]

Recently got written up for berating a foreign born nurse for mispronouncing a medication name.

Jesus christ how hard is it to pronounce amakacin?

I believe it's amikacin.

 

[rxlea]

I believe it's amikacin.

Hehe

 

[Its Z]

Recently got written up for berating a foreign born nurse for mispronouncing a medication name.

Jesus christ how hard is it to pronounce amakacin?

I wouldve written you up for being stupid.

 

[R xxx]

You should get written up for that attitude

 

[crazybob]

Recently got written up for berating a foreign born nurse for mispronouncing a medication name.

Jesus christ how hard is it to pronounce amakacin?

What if you were working in England and they gave you a hard time for not pronouncing things the British way? You would tell them that you're doing all you can, probably.

 

[Its Z]

I got a better one....your your parents first gen indian americans? I can do perfect indian accent...and I should talk to them with my accent.👍

 

[All4MyDaughter]

this can't be real... seriously who would do that?

 

[Sparda29]

I believe it's amikacin.

Hehe

Damn, got me there. She was pronouncing it ahh-maaa-kaaahh-siiinn.

What if you were working in England and they gave you a hard time for not pronouncing things the British way? You would tell them that you're doing all you can, probably.

Pretty sure drugs are supposed to be pronounced the same way all over the world. I swear, the week before the same nurse called down asking for metamorfin.

I was just a ticking time bomb that day, that's just my personality. They took the runners out of the pharmacy budget and assigned meds to the transport team who keep misplacing and delivering to the wrong locations resulting in massive amounts of calls from nursing looking for missing meds.

 

[BMBiology]

Man, you will be gone before you know it. Pharmacy is a pretty small community. Things like this will come back to haunt you

 

[vardenafil]

I got written up the other day because I wouldn't give someone their meds for free. The patient had a copay of 10 dollars and apparently had no money on them. They wanted me to give them their meds for free. When I declined they brought the store manager back with them. I was told to give them their meds at no cost. The manager proceeded to write me up for "customer service issues". The manager told me its not worth loosing a customer over 10 dollars. So I asked him if I saw someone stealing a candy bar or other merchandise its ok to let them have it if its under 10 dollars? Or any customer that comes in and complains about their co-pay I can give it to them for free as long as its under 10 dollars? I cant wait to get out of retail.

 

[eagles22]

I got written up the other day because I wouldn't give someone their meds for free. The patient had a copay of 10 dollars and apparently had no money on them. They wanted me to give them their meds for free. When I declined they brought the store manager back with them. I was told to give them their meds at no cost. The manager proceeded to write me up for "customer service issues". The manager told me its not worth loosing a customer over 10 dollars. So I asked him if I saw someone stealing a candy bar or other merchandise its ok to let them have it if its under 10 dollars? Or any customer that comes in and complains about their co-pay I can give it to them for free as long as its under 10 dollars? I cant wait to get out of retail.

Gotta love corporate logic. No one wants to lose a patient. However the patient isn't paying anything and in fact is taking 10 dollars from the business. So how is losing said patient bad for the business?

 

[crazybob]

Gotta love corporate logic. No one wants to lose a patient. However the patient isn't paying anything and in fact is taking 10 dollars from the business. So how is losing said patient bad for the business?

The margin on what the insurance company pays must be good.

 

[FarscapeGirl]

I got written up the other day because I wouldn't give someone their meds for free. The patient had a copay of 10 dollars and apparently had no money on them. They wanted me to give them their meds for free. When I declined they brought the store manager back with them. I was told to give them their meds at no cost. The manager proceeded to write me up for "customer service issues". The manager told me its not worth loosing a customer over 10 dollars. So I asked him if I saw someone stealing a candy bar or other merchandise its ok to let them have it if its under 10 dollars? Or any customer that comes in and complains about their co-pay I can give it to them for free as long as its under 10 dollars? I cant wait to get out of retail.

I wonder if the store manager knows the pharmacy was probably already losing money on those prescriptions BEFORE negating the $10 co-pay.

Crazybob, I really doubt the store manager knew how much the prescriptions were bringing in from the insurance company. Most store managers I've seen in drugstores have nothing to do with the computer systems in the pharmacy.

 

[Notecard]

Gotta love corporate logic. No one wants to lose a patient. However the patient isn't paying anything and in fact is taking 10 dollars from the business. So how is losing said patient bad for the business?

What if that customer comes into the store and buys $100 dollars worth of junk from the store every week? Giving them a free $10 dollar prescription is a small price to pay to keep them there.

Writing up someone for not giving free stuff is stupid though. I'd probably fight it. Overriding your coworker in front of them is bad and tacky enough.

 

[BMBiology]

What if that customer comes into the store and buys $100 dollars worth of junk from the store every week? Giving them a free $10 dollar prescription is a small price to pay to keep them there.

Someone who can't pay or not willing to pay $10 for his medication is not going to "buys $100 dollars worth of junk from the store every week". This manager is not making a business decision. He just doesn't want this customer to call corp and complain.

 

[smercer]

Damn, got me there. She was pronouncing it ahh-maaa-kaaahh-siiinn.



Pretty sure drugs are supposed to be pronounced the same way all over the world. I swear, the week before the same nurse called down asking for metamorfin.

I was just a ticking time bomb that day, that's just my personality. They took the runners out of the pharmacy budget and assigned meds to the transport team who keep misplacing and delivering to the wrong locations resulting in massive amounts of calls from nursing looking for missing meds.

So what you're saying is that you were mad at the transport team and decided to vent on a nurse over a questionable problem?....You should be able to control yourself more than that.

If you cannot understand what they are asking for, then you could just simply ask them write it down clearly and fax it to you.

 

[Sparda29]

So what you're saying is that you were mad at the transport team and decided to vent on a nurse over a questionable problem?....You should be able to control yourself more than that.

If you cannot understand what they are asking for, then you could just simply ask them write it down clearly and fax it to you.

Ya, except about 30% of the phone calls we get are idiotic calls asking if we received a fax. God damn, do they really think we run over to the fax machine every time we hear an order come in. I only check that thing after I finish entering my stack of orders. CPOE should change most of it, but I can just see it now.

"Did you receive that order through the CPOE system?"

Some days, I just wanna disconnect all the phones inside the pharmacy.

 

[smriti001]

Damn, got me there. She was pronouncing it ahh-maaa-kaaahh-siiinn.



Pretty sure drugs are supposed to be pronounced the same way all over the world. I swear, the week before the same nurse called down asking for metamorfin.

I was just a ticking time bomb that day, that's just my personality. They took the runners out of the pharmacy budget and assigned meds to the transport team who keep misplacing and delivering to the wrong locations resulting in massive amounts of calls from nursing looking for missing meds.

hehe

 

[confettiflyer]

Last I checked you're a temp worker

 

[BMBiology]

and you have a truck load of student loan debt

 

[Sparda29]

I wasn't written up by pharmacy ppl, it was a nursing complaint, just like the million of complaints we make about nursing like the one I recently wrote up nursing for writing an illegible telephone order.

 

[rxlea]

Ya, except about 30% of the phone calls we get are idiotic calls asking if we received a fax. God damn, do they really think we run over to the fax machine every time we hear an order come in. I only check that thing after I finish entering my stack of orders. CPOE should change most of it, but I can just see it now.

"Did you receive that order through the CPOE system?"

Some days, I just wanna disconnect all the phones inside the pharmacy.

your fax isn't next to the pharmacist's work space??? Your joint is hella full of problems.

 

[group_theory]

Ya, except about 30% of the phone calls we get are idiotic calls asking if we received a fax. God damn, do they really think we run over to the fax machine every time we hear an order come in. I only check that thing after I finish entering my stack of orders. CPOE should change most of it, but I can just see it now.

"Did you receive that order through the CPOE system?"

Some days, I just wanna disconnect all the phones inside the pharmacy.

Didn't you also get in trouble with a nurse because you were too slow in getting 3 pressors for them (levo, vaso, and dopa)?


http://forums.sdn.net/showpost.php?p=13485954&postcount=19

 

[Hello2000]

I guess you kne she wanted amikacin and metformin, you probably wasted more of your time arguing the point. You should have just have given her what she wanted and spent less time on the phone arguing the point.

 

[Unchained]

As Sparda mentioned in a previous post he is doing much more work than the regulars. Little things like this can get on your nerves over time. He's being mismanaged. The whole dept is being mismanaged.

 

[BenJammin]

Didn't you also get in trouble with a nurse because you were too slow in getting 3 pressors for them (levo, vaso, and dopa)?


http://forums.sdn.net/showpost.php?p=13485954&postcount=19

hahaha hey ohhhhhhhh! Sparda is just asking to get fired.

 

[npage148]

People like Sparda are good for my job security. Who keep a loose cannon around that berates nurses and is ,in general, an @sshole when you can hire me and I'll buy the nursing staff doughnuts every other Friday while getting them their drugs on time

 

[confettiflyer]

People like Sparda are good for my job security. Who keep a loose cannon around that berates nurses and is ,in general, an @sshole when you can hire me and I'll buy the nursing staff doughnuts every other Friday while getting them their drugs on time

I carry candy in my lab coat, nurses love caramel anything!

 

[SHC1984]

I got written up the other day because I wouldn't give someone their meds for free. The patient had a copay of 10 dollars and apparently had no money on them. They wanted me to give them their meds for free. When I declined they brought the store manager back with them. I was told to give them their meds at no cost. The manager proceeded to write me up for "customer service issues". The manager told me its not worth loosing a customer over 10 dollars. So I asked him if I saw someone stealing a candy bar or other merchandise its ok to let them have it if its under 10 dollars? Or any customer that comes in and complains about their co-pay I can give it to them for free as long as its under 10 dollars? I cant wait to get out of retail.

Use a credit card or come back later. People are stupid.

 

[SHC1984]

Recently got written up for berating a foreign born nurse for mispronouncing a medication name.

Jesus christ how hard is it to pronounce amakacin?

I can't pronounce all the drugs perfectly either. 😳

Any suggestions? Besides only saying the brand names of everything (brand names easier to pronounce) not sure what one can do to learn it all.

 

[spacecowgirl]

Sparda, you sound like such a joy to work with.

Also your big city hospital makes my CAH in rural Iglooland sound like a cutting-edge medical paradise.

The list of hospitals I hope never to be a patient in continues to grow...

 

[rph3664]

My old hospital was forced to hire, as a tech, the son/stepson of a physician and CRNA, and it was really obvious from the get-go that this young man had no business working in a pharmacy, or probably anywhere else either - one of those types. Another technician told the supervisor that he was coming to work wasted, and was written up for being disrespectful to her co-workers.

😡

He later wrecked his car on the way home from work, and upon admission was discovered to be covered with all kinds of drug patches (exactly what, I never found out) and also possessed a lot of stolen drugs. He had a psych evaluation and had diagnoses on all 5 axes. To everyone's surprise, he wasn't rehired.

 

[Ackj]

I can see making a point about proper pronunciation. Enough errors happen because something is mistaken for another. Ah-mah-ka-cin is pretty close to ah-maks-ah-cill-in. But in your own words, you said you "berated" her. That's probably not the best way to go.

 

[Sparda29]

I can see making a point about proper pronunciation. Enough errors happen because something is mistaken for another. Ah-mah-ka-cin is pretty close to ah-maks-ah-cill-in. But in your own words, you said you "berated" her. That's probably not the best way to go.

When I say berate, I mean giving a 2 minute unnecessary lecture. Never really yelled.

 

[BenJammin]

When I say berate, I mean giving a 2 minute unnecessary lecture. Never really yelled.

What nurse has the time to listen to a 2 minute lecture from some punk kid?

 

[Sparda29]

What nurse has the time to listen to a 2 minute lecture from some punk kid?

If you have time to call multiple times an hour and ask if we received a fax, then you have time for a 2 minute lecture.

 

[owlegrad]

I think it's funny she "wrote you up" (whatever that means in this context). I think many nurses would have just hung up on you and complained about you to the other nurses.

 

[MountainPharmD]

Sparda you have defied all expectations by graduating. Then you defy all expectations and actually get a job. Now you appear to be doing all you can to screw up said job. You are either the luckiest dumb guy in the world or you are a genius. I know which one I am putting my money on!


Sent from my iPhone using SDN Mobile app

 

[Sparda29]

LOL, so my boss finally got word of it and he agreed with me and just told me to watch my tone with the nurses since they don't like being pushed back.

 

[BMBiology]

that is what he says in front of you...he's probably thinking, "thank god he's only temporary"

 

[spacecowgirl]

LOL, so my boss finally got word of it and he agreed with me and just told me to watch my tone with the nurses since they don't like being pushed back.

Who does like to be pushed back?

These are your coworkers. They are adults too (your adulthood is questionable). Seriously, being a **** makes your whole department look bad. Stop it.

 

[joetrisman]

Sparda you have defied all expectations by graduating. Then you defy all expectations and actually get a job. Now you appear to be doing all you can to screw up said job. You are either the luckiest dumb guy in the world or you are a genius. I know which one I am putting my money on!


Sent from my iPhone using SDN Mobile app

My thoughts exactly

 

[Sparda29]

Who does like to be pushed back?

These are your coworkers. They are adults too (your adulthood is questionable). Seriously, being a **** makes your whole department look bad. Stop it.

So nurses can try and rush us or push us around but we can't? I don't answer the phone in 5 seconds, I hear about it the next day. Yet, when I call upstairs to get a clarification on an order, they can keep me on hold for 5-10 minutes?

 

[JoBreeze]

So nurses can try and rush us or push us around but we can't? I don't answer the phone in 5 seconds, I hear about it the next day. Yet, when I call upstairs to get a clarification on an order, they can keep me on hold for 5-10 minutes?

Translation: "me, me, me!"

 

[UES Girl]

What you guys need is a simple solution to this problem. We have a giant jar and I mean humongous of candy in our clinical office and the nurses stop by regularly to get some for themselves. By regularly I mean like 15-20 times a day like we just have a string of nurses coming at all times. Subsequently, they are as nice to us as they'll ever be because they crave the candy and are addicted.

When I am a resident, I am going all out, I'll get cookies too.

 

[Momus]

I got written up for not scanning store card when cx picks up rxs. My scan % was 30% out of every sales because all my customers are new patients who just come from ER, they don't want to be bothered to sign up for a card after they wait 6 hours to get a prescription.

 

[confettiflyer]

I got written up for not scanning store card when cx picks up rxs. My scan % was 30% out of every sales because all my customers are new patients who just come from ER, they don't want to be bothered to sign up for a card after they wait 6 hours to get a prescription.

Can't you just grab a new card, scan it, and throw it in their bag?

 

[Momus]

Can't you just grab a new card, scan it, and throw it in their bag?

I don't ask anymore. I make it hard for them to say no. Instead of asking "Would you like to sign up for a card?", I tell them "I'll give this card to you, just fill this out really quick." Now my score is 90%+ >_>;

 

[Just Because]

I don't ask anymore. I make it hard for them to say no. Instead of asking "Would you like to sign up for a card?", I tell them "I'll give this card to you, just fill this out really quick." Now my score is 90%+ >_>;

Lol that's what I did.