Trouble with PTCAS

[mkal210]

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I'm having trouble with PTCAS. A message keeps popping up saying "Full authentication is required to access this resource." I'm logged into my account but this keeps popping up and not saving any of the changes I make to my application. As anyone else had this issue?
(Tech support isn't available on the weekends and since this is a holiday weekend I'm trying to find a solution instead of waiting)

 

[runtrigirl]

Were you able to figure it out? I have been having the same issue off and on since July. It was better for a few months but now it's acting up again. I'm worried i'll lose my progress so close to the deadline.

 

[mkal210]

Were you able to figure it out? I have been having the same issue off and on since July. It was better for a few months but now it's acting up again. I'm worried i'll lose my progress so close to the deadline.

It turned out to be the wifi network I was on. If I try to work on it while I'm on campus at my university it won't work. But it will allow me to on the application on my apartment wifi.

 

[runtrigirl]

OK that makes so much sense! I was on my university wifi too and I just checked at home and it works. Thanks!