Okay, I just received one of their monthly update letters. It was dated March 9th and today is the 22nd. I was expecting it to be a rejection letter so you'd think that I'd be happy, but instead I'm frustrated with them beyond belief! Here's why ...... I responded to their last update (in writing as required) and then asked if they had received my fall 2006 transcripts because that update letter did not list them as one of the received items. I have confirmation that they were sent Dec 19th to the correct address. Now this new update letter STILL does not list my transcripts from the fall, but shows the corrected info from my letter! A logical non-frustrated person would just pay the money and have them sent again, but frankly, if this is how the school runs I'm not sure that I want to be a part of it anymore! They refuse to answer phone messages, won't allow information to be passed along via e-mail and all their snail mail has arrived almost 2 weeks after it was dated (and I live in Chicago, not Siberia!!). Anyone else experience this? They are supposedly extremely student oriented but I'm finding that hard to believe. And how about joining the 21st century regarding communication!