Step I USMLEWorld tech support = A+

[gunnison]

I emailed them about a problem, and they fixed it within 30 minutes. 👍

 

[Taus]

agreed....I sent an email around 11:30pm on sunday...and the problem was fixed when I woke up at 7am monday

 

[rhino305]

agreed again

i got an email response within 10 minutes of my email!

 

[domer621]

I missed my subscription renewal by a few hours, so I contacted them on Sunday about it. Normally, you have to buy a whole new $75 subscription if you miss the renewal. Exactly one hour later they emailed me back, telling me that they extended my subscription for 24 hours so I had time to buy a renewal instead of re-subscribing. They really know how to do business.

 

[SoCuteMD]

Interesting. I e-mailed them about the answer to a question that I believed was wrong. I sent it Friday afternoon and haven't heard back yet.

 

[deleted153402]

what is this usmleworld ive been hearing about? are these questions different from kaplan qbank? If i have a big chunk of qbank left to go and my test is in 2 weeks is this a worth while investment? thoughts?

 

[myershurt]

another agreeed - UW tech support got back to me within an hour after e-mailling...

also - great job up the uploading fuction - my wireless fades in and out, but instead of making me repeat the block, i can save a file, then upload it later that has all answers/markings saved....unreal...