There are so many "voluntary" meetings during lunch. I will be going non-stop from 9-4 with no breaks. They slap the name "brown bag" on it and call it good.
I will list the things I do not do, and am open about it with my boss and colleagues:
1. I do not attend voluntary meetings either at our VA or with the medical school I hold a joint appointment with
2. I do not do clinical reminders
3. I do not make 3 phone calls for missed appointments
4. I do not do no show calls for missed group appointments
5. I do not overbook
6. I do not not take my 1 hour lunch each day
7. Unless someone is dying, I do not pick up my phone on the first ring (I let it go to voicemail to screen out people)
8. I do not put up with MSA stupidity (recently went full Karen on an MSA because I had to repeat myself 5 times over the period of 25 minutes while dealing with another pressing matter).
9. I do not squeeze people into my schedule last minute
10. I do not bring home work
11. I do not stay past 1 minute of my tour of duty
12. I do not do TMS trainings unless I get a message from my supervisor telling me its past-due
13. I don't put up with intimidation by others, I have a "save it for Oprah" statement I usually give when people start escalating things.
14. If the patient is 10 minutes + late, it's counted as a no show.
15. If I don't hear from the patient 3 weeks after their no show, I take them off of my active case load and they are on "call in status."
I set pretty solid boundaries with folks, including patients, colleagues, and our support staff. If it causes me increased burden or stress, I typically push back pretty firmly. I work in a division where the patients we treat tend to flake out pretty quickly and are highly ambivalent towards treatment. I get it, I understand it, and I set firm boundaries. I will not work harder than the patient, and will not chase folks down. My door is open, as long as someone is not dying, then I will respond to voice messages within 48 hours.