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- Jun 4, 2014
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I just signed up for an account through veCollect, but I am having trouble starting the subscription.
After creating my account I am prompted to agree to their terms of service and then click a button titled "start my subscription." I'd imagine that I am then supposed to be redirected to a page where I can make my payment through PayPal.
However, instead I am sent to PayPal and greeted with an error message that reads "The certificate has expired. Please use a valid certificate." I have already emailed help@vecollect, although I am not entirely sure I will get a response from them.
Has anybody else had this problem or know what I should do in this situation??
After creating my account I am prompted to agree to their terms of service and then click a button titled "start my subscription." I'd imagine that I am then supposed to be redirected to a page where I can make my payment through PayPal.
However, instead I am sent to PayPal and greeted with an error message that reads "The certificate has expired. Please use a valid certificate." I have already emailed help@vecollect, although I am not entirely sure I will get a response from them.
Has anybody else had this problem or know what I should do in this situation??
