veCollect Problem?

Started by Katphish
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Katphish

New Member
7+ Year Member
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I just signed up for an account through veCollect, but I am having trouble starting the subscription.

After creating my account I am prompted to agree to their terms of service and then click a button titled "start my subscription." I'd imagine that I am then supposed to be redirected to a page where I can make my payment through PayPal.

However, instead I am sent to PayPal and greeted with an error message that reads "The certificate has expired. Please use a valid certificate." I have already emailed help@vecollect, although I am not entirely sure I will get a response from them.

Has anybody else had this problem or know what I should do in this situation??