walgreens pharm tech help scanned flu shot wrong

Started by reddress99
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reddress99

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When I was scanning in flu shots I was doing more than one at a time and I scanned one under the wrong name. the pharmacist said theres nothing she can do because it goes somewhere else. what happens now? Thanks
 
Still using EHR? I believe you can just rescan the patient's documents unless the pharmacist already closed it out. In that case, probably central department has to reverse and fix the mistake.