Walmart Metrics

[yahksah]

What metrics does Walmart look at to evaluate your store's performance?

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[Sine Cura]

What metrics does Walmart look at to evaluate your store's performance?

Last year it was qpf, total sales, qi, profit, adherence iirc for the objective part.

 

[Louisnclark]

Last year it was qpf, total sales, qi, profit, adherence iirc for the objective part.[/QUOT
Does anyone has an idea how to improve adherence score at WM, you know like at CVS you need to call at least for 40secs to get credit for adherence??

 

[sozetone]

Yeah Paul Beahm made a special announcement via Email this year.....Never really saying all of it, but there have obviously been some changes. Look for the email within the last month, no longer. I really dont know why they would announce this as this has always been the way its done, so im skeptical they are up to something. I see the company looking at all the new grads and salivating at how much money they can save annually. Since the major restructuring cuts occurred over the last 1-1/2 years , now its time to replace help with cheaper paid help. Makes perfect business sense.

 

[sozetone]

LOL, Adherence is the toughest metric to meet. PDF is part human behavior so it's unfair to begin with . If you work in a ghetto store like mine, with a homeless shelter on one side and a psych ward on the other? its tough, but here are some tips...

1) sign everyone up for messaging
2) enroll everyone in 90- days supplies of the 3 big categories (BP, Chol, and Diabetes meds)
3)give out the free pill box reminders
4) work RX companion daily (really work it!)
5) run your will call bin report and there is a way to flag everyone without text messaging, put a card in bag, have cashier sign them up.
6) Pray!

This should help....but if you are in a low health literacy location/high theft = (GHETTO). It's tougher.....

 

[Apotheker2015]

This should help....but if you are in a low health literacy location/high theft = (GHETTO). It's tougher.....

LOL that's awesome.

 

[Sine Cura]

I have looked at a few markets for their 90-day rates in a few random states and I have not seen 90-day rates (yet) as poor as some markets in California.

CA has quite a few FQHCs (also known as "community health centers," easily the highest amount of such clinics in the nation) that cater to low-income populations, and there are some other private low-income clinics where I work, but I have no idea why people with Medicare go to these clinics. I mean if you're dual eligible, does that stop you going to normal clinics that don't take (your particular) Medicaid (managed care plan) as far as payment to providers goes?

Some of these clinics are outright terrible (not all). You actually get yelled at for converting to 90 days by the overworked provider because your conversion without the provider's consent (which is permitted by regulation in California by the way for some non-controls) incentivized patients to skip their monthly appointments. Excuse me, you put ****ing refills on the original RX buster.

There are also people who don't want to get a phone (excuse me, Obamaphones are free on the corner) so you can at least reach them regarding adherence or really any other issue.

Here's a tip to recognize a ghetto/impoverished-area Walmart or any drug chain store really. If any combination of pregnancy tests/contraception/diabetes testing supplies/drug tests is in some combination of keeper boxes or outright in a locked case, it's a "special" store.

 

[sozetone]

I have looked at a few markets for their 90-day rates in a few random states and I have not seen 90-day rates (yet) as poor as some markets in California.

CA has quite a few FQHCs (also known as "community health centers," easily the highest amount of such clinics in the nation) that cater to low-income populations, and there are some other private low-income clinics where I work, but I have no idea why people with Medicare go to these clinics. I mean if you're dual eligible, does that stop you going to normal clinics that don't take (your particular) Medicaid (managed care plan) as far as payment to providers goes?

Some of these clinics are outright terrible (not all). You actually get yelled at for converting to 90 days by the overworked provider because your conversion without the provider's consent (which is permitted by regulation in California by the way for some non-controls) incentivized patients to skip their monthly appointments. Excuse me, you put ****ing refills on the original RX buster.

There are also people who don't want to get a phone (excuse me, Obamaphones are free on the corner) so you can at least reach them regarding adherence or really any other issue.

Here's a tip to recognize a ghetto/impoverished-area Walmart or any drug chain store really. If any combination of pregnancy tests/contraception/diabetes testing supplies/drug tests is in some combination of keeper boxes or outright in a locked case, it's a "special" store.

LOL, totally right, our expensive items in the OTC area are all locked up.....terrible store.