Walmart MIP Help

[CardinalGirl210]

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So for FY20, MIP is gonna be based on rx sales, scripts, controllable expenses, and store sales. Anyone have any tips on how to improve controllable? My wages are ok but my P&L says out of dates of high. Any other tips for success are appreciated! Anyone having any luck with compliance scores increasing?

 

[Sine Cura]

COGS and false shrink will probably be the biggest factors for any pharmacy. With the new accountability system techs should be written up for egregious cycle count changes. If people get coached for falling for register scams, they should definitely get coached for something that is routine and obvious and the expectations are clear (no unknown negative adjustments without a good reason)

Adherence rate - some have said deactivating Rx people don't pick up (and if they ask for it, then the pharmacist, who has to reactivate anyway,
should intervene to come up with a solution to stop having that Rx tank adherence rate)

 

[ranger99rx]

Run 100 day drug not use report and return unopened bottle to McKesson monthly, use up opened non warehouse item or nonreturnable McKesson item first. There is a restocking fee if you bought an item pass 6 months or short date though.

My overall adherence just hit 80%, just need to pull up to 85% for this year goal. Statin drugs will give the most bang for your effort. Push for prescription messaging, run the pick up report at the end of the day for those without prescription notification and put the app sign up tear pad (if you still have any) in their bag to remind tech to ask patient for their cell phone number to sign up for prescription messaging.

 

[CetiAlphaFive]

I cannot fathom putting this much effort into such a bottom tier job.

 

[Xenophylia]

That is the essence of retail! Do the most mind numbing, stupid/pointless work for hopes of keeping such a **** job and keeping the corporate asshats happy!!!

 

[ranger99rx]

That is the essence of retail! Do the most mind numbing, stupid/pointless work for hopes of keeping such a **** job and keeping the corporate asshats happy!!!

True, but I'm trying to get max bonus this year. Only got 3/4 of max last year which was a bit over 19K. So far things are heading in the right direction.

 

[Xenophylia]

At least you get a bonus. The place I worked for never had them until the end. And even then, they dangled the carrot so high that you were lucky to get $500 for busting your ass all year....

 

[CardinalGirl210]

I cannot fathom putting this much effort into such a bottom tier job.

stick to your "top tier" job and leave the thread. take your opinions with you.

 

[CardinalGirl210]

True, but I'm trying to get max bonus this year. Only got 3/4 of max last year which was a bit over 19K. So far things are heading in the right direction.

Thanks for sharing what you are doing. I got about the same $$ last year, but I'm trying to make sure I do as well or better this year.

 

[CardinalGirl210]

That is the essence of retail! Do the most mind numbing, stupid/pointless work for hopes of keeping such a **** job and keeping the corporate asshats happy!!!

Walmart pays you well if you meet their very attainable metrics - its not CVS/WAG at all. We don't even have customer surveys anymore and timing is not a huge priority. They do retail pharmacy the right way honestly.

 

[CetiAlphaFive]

Walmart pays you well if you meet their very attainable metrics - its not CVS/WAG at all. We don't even have customer surveys anymore and timing is not a huge priority. They do retail pharmacy the right way honestly.

How do you feel saying "where we immunize daily" over the phone?

 

[Xenophylia]

I was told Walmart was slowly morphing into a "baby CVS". There is a PIC job in a store in my area that is perpetually open.... At least it apparently has some redeeming qualities....

 

[Sine Cura]

You guys overestimate how much control you have over your bonus. See how you like having to get +28% Rx sold YoY just to meet a fake goal whereas other stores can lose scripts and still get "supermax" in Rx sold. I say this as someone who got > 20k 3 of the last 4 full years at garbage stores (hey I'm not turning down any money).

Work at an area where all your surrounding zip codes are plagued with terrible FQHCs and > 25% poverty rate and see how much you can push adherence. LOL

 

[JJSRX]

You guys overestimate how much control you have over your bonus. See how you like having to get +28% Rx sold YoY just to meet a fake goal whereas other stores can lose scripts and still get "supermax" in Rx sold. I say this as someone who got > 20k 3 of the last 4 full years at garbage stores (hey I'm not turning down any money).

Work at an area where all your surrounding zip codes are plagued with terrible FQHCs and > 25% poverty rate and see how much you can push adherence. LOL

It’s doable you just have to get your whole team to buy in...

 

[Sine Cura]

+28% Rx sold YoY just to meet a fake goal

terrible FQHCs

> 25% poverty rate

It’s doable you just have to get your whole team to buy in...

K

 

[SoylentGreen]

You guys overestimate how much control you have over your bonus. See how you like having to get +28% Rx sold YoY just to meet a fake goal whereas other stores can lose scripts and still get "supermax" in Rx sold. I say this as someone who got > 20k 3 of the last 4 full years at garbage stores (hey I'm not turning down any money).

Work at an area where all your surrounding zip codes are plagued with terrible FQHCs and > 25% poverty rate and see how much you can push adherence. LOL

My mhwd told me that that's changing. We all have seen what you're talking about - great performance rewarded with unattainable goals and vice versa - and apparently management is aware of that and is supposedly going to change that.

We'll see what that actually means.

 

[SoylentGreen]

So for FY20, MIP is gonna be based on rx sales, scripts, controllable expenses, and store sales. Anyone have any tips on how to improve controllable? My wages are ok but my P&L says out of dates of high. Any other tips for success are appreciated! Anyone having any luck with compliance scores increasing?

Getting as many people as possible on 90 day fills, and actually following through on filling 90 days, is probably the most controllable way you can help compliance scores. It also helps with your workload because you get the same number of hours to do 1 90 day fill as 3 30 day fills. You need buy in from the whole team for that to work.

Also look at inventory - is your team ordering from warehouse as much as possible, and returning unneeded items? When I started at my store I found that they were ordering unnecessarily from mckesson and letting items rot on the shelf, just using whatever the default was, as thousands of dollars of inventory expired unnecessarily every months, and tens of thousands of dollars of unneeded specialty meds were in our inventory.

The amazing thing is that I never heard a word from management about the inventory stuff - nobody would have told me to fix it if I hadn't done it on my own.

 

[Sine Cura]

30=>90 should be the easiest thing to achieve compared to all the other nonsense as it should be easy to recognize Medicare plans.

Also did anyone see the last InSights?

I would be pissed if the store manager attempted to call any pharmacist to ring that **** out after hours. Literally mind your own business

 

[ranger99rx]

30=>90 should be the easiest thing to achieve compared to all the other nonsense as it should be easy to recognize Medicare plans.

Also did anyone see the last InSights?

Most doctors in our areas are writing 90 days on star rating drugs, which helps quite a bit. They finally got the message across after too many pharmacies faxed request for 90 days supply. I noticed that patients are responding to text messages reminding them to refill meds on time. My online refill order starting to get to 30% and I'm seeing more patients with 100% adherence compare to before. Who likes to do compliance calls? I rather sign up all customers with prescription messaging than calling and ask if they want to refill meds. This also eliminate unnecessary calls to the pharmacy to ask if their prescriptions are ready and how much. They even get a text that their orders will be delayed when there is a problem. I'm waiting to see my adherence results.

BTW, what is InSights?

 

[Sine Cura]

It's the new version of QPC and part of it is showcasing "moments of care"