What do I do?!?!

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diehrdgiantsfan

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I have been volunteering at a hospital for the past seven months (inpatient - spinal cord injury) and I strictly volunteer in the spinal cord injury rehab center. However, my volunteer manager is not a physical therapist (it's a big hospital and she manages all the volunteers - from the volunteers working in the gift shop to the lobby to the ICU). I have asked one of the physical therapist to write me a recommendation and she said she would be happy to. I asked my physical therapist how I should proceed to get my hours verify, she told me it's best to ask the volunteer managers first because she does not keep track of my hours. I then proceeded to email the volunteer manager. Shockingly, the volunteer manager said that the hours I have volunteer for do not qualify for the standards in the graduate program paperwork. However, I do not understand why not; because the setting is an inpatient physical therapy setting where I observe, assist the therapists and care to the patients during their exercise hours. Without these hours, I do not have any observation hours in the inpatient setting; therefore, I would not be able to apply!!! What do I do?? If anyone has been in a similar situation, please offer me some advice or what my next step should be. Thank you in advance.
 
The prereq. for PT application regarding observing is to shadow a PT as a professional and their interaction w/ patients, evaluation and therapy management, etc. Have you kept a log? If a PT said they would verify your hours/write a recommendation.....then break down how many of those hours were done w/ this person ( PTAs don't count) and use that. I don't understand this statement """ the volunteer manager said that the hours I have volunteer for do not qualify for the standards in the graduate program paperwork."" ANy hours done under a Lisc. PT will count. You just need to record your hrs, their name and contact info along w/ their lisc. # . You'll also need to break down the setting/level of service in which the obs. was done. (acute, sub acute, skilled nursing, in/out patient, etc) If using The recommendation process through PTCAS your PT will receive an email form to complete. Some school require hours to be verified and others don't.

Not trying to knock the volunteer manager but this person really doesn't have an understanding of the application process. You can have hours in any PT setting not just specific to inpatient, unless the school strictly requires a certain number of hrs in inpat. setting. Most like/require two to three settings.

Hope this helps somewhat. Have you read through the PTCAS instructions?
 
The prereq. for PT application regarding observing is to shadow a PT as a professional and their interaction w/ patients, evaluation and therapy management, etc. Have you kept a log? If a PT said they would verify your hours/write a recommendation.....then break down how many of those hours were done w/ this person ( PTAs don't count) and use that. I don't understand this statement """ the volunteer manager said that the hours I have volunteer for do not qualify for the standards in the graduate program paperwork."" ANy hours done under a Lisc. PT will count. You just need to record your hrs, their name and contact info along w/ their lisc. # . You'll also need to break down the setting/level of service in which the obs. was done. (acute, sub acute, skilled nursing, in/out patient, etc) If using The recommendation process through PTCAS your PT will receive an email form to complete. Some school require hours to be verified and others don't.

Not trying to knock the volunteer manager but this person really doesn't have an understanding of the application process. You can have hours in any PT setting not just specific to inpatient, unless the school strictly requires a certain number of hrs in inpat. setting. Most like/require two to three settings.

Hope this helps somewhat. Have you read through the PTCAS instructions?

Hello,

Thank you for the reply. That is exactly my trend of thought and I have volunteer at another hospital last year and that therapist was able to verify my hours without any problems (that observation was outpatient though). I don't understand the situation at all. I asked my volunteer manager to forward my hours to my designated physical therapist and this was her reply:

"we are not able to meet the requirements as stated in grad program paperwork. I am happy to write a letter of recommendation that states your number of hours. this is not something the therapists do."

I am in shock right now...

Yes, I have kept a log of my hours. I don't specifically shadow a single PT per se (although there is one PT that is my "designated" PT and she is the one that I do observe on weekly basis), but a group of PTs because it is an inpatient spinal cord rehab gym/center on the spinal cord injury floor.

I go in once a week for 3.5 hours. The first hour I go in to set up (eg getting pitchers of water, wiping down some equipment, setting up sheets, etc.) and then observe; the second hour, I am with patients (along with a PT) setting up patients for their exercise hour (eg hand-bike, motored-leg bike, upper body machines, etc.) and keeping them company; the third hour, I am strictly observing PTs in action and sometimes when they need an extra hand, they will ask me to help (eg standing frame, dummy for when a patient falls, etc.); the last 30 mintues, I am cleaning up and putting everything away while the PTs go on their lunch. I don't see how my volunteer manager can say that this does not meet the requirements as stated in the graduate program.

I am going to go in and speak with the volunteer manager tomorrow because I just want to make my case. I hope it works out... =/
 
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On a side note, is the DPT license number needed for it to be verified by PTCAS? It didn't have a requirement and therefore, I did not ask my supervising PT to provide his license number. I'm just wondering because the PT said he verified my hours yet on PTCAS it says its still being verified after about 2 weeks. How long should I wait before I check up on it? How do I know the hours are verified?
 
If your hours were properly verified, it would show immediately.
 
OP, make a copy of your volunteering hours log, have the volunteer coordinator sign it to ensure accuracy and authenticity and then give a copy to your PT. This is all the evidence a PT requires to verify your hours. There is no need to have a volunteering coordinator involved any further than that. Also, speak to your PT and ensure that he or she understands that ONLY a licensed PT may verify your hours on PTCAS. Then explain what PTCAS is.

I've noticed that many PTs are still unaware of the relatively new PTCAS system and it's requirements. If your PT was familiar with PTCAS, you would not have been referred to someone else for your hours verification. Follow those steps and you'll be fine. Do let me know of you run into other issues. Good luck.
 
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I agree. To have my inpatient hours verified, I had the PTs I shadowed directly verify them through email rather than going through the volunteer coordinator that arranged for me to shadow different PTs. So bring your hours directly to the PTs and have the PTs verify it.
 
OP - do the schools you're applying to require verification of your hours? None of mine (I applied to 4) did. It's pretty much an honor system.

I agree with the other posters; bypass the clueless volunteer "manager" and get the PTs to verify your hours, if needed.
 
It is very surprising that the hours wouldn't translate to verifiable hours. Maybe the hospital doesn't want to get involved will all the requirements for the schools. I volunteer at a rehab inpatient gym and the volunteer coordinator has a specified PT that does all the hours verification (using her licence number and name). The PT checks with the volunteer coordinator and the hours are verified.

None of the schools I am applying to require verification, but one recommends it. I am going to have them verified anyway.

Good luck.
 
OP, make a copy of your volunteering hours log, have the volunteer coordinator sign it to ensure accuracy and authenticity and then give a copy to your PT. This is all the evidence a PT requires to verify your hours. There is no need to have a volunteering coordinator involved any further than that. Also, speak to your PT and ensure that he or she understands that ONLY a licensed PT may verify your hours on PTCAS. Then explain what PTCAS is.

OP, I agree that you should just ask the volunteer coordinator for a copy of your verified hours for your personal records. Then take that copy to the PT so the PT can verify your hours on PTCAS. There is no need to "make a case" with the volunteer manager, because that person clearly doesn't understand what you need. Just get the hours from that person and then work directly with the PT instead. I'm sure the PT will be a lot more understanding and helpful.

Good luck!
 
Here is the verrification form. You can just give this along with a return envelope to your PT and then never have to deal with the manager.
 

Attachments

RE: PT lics. #........ I found most on my state lics web site. and found that on goggle. Their name and lics # are public info. or you can just ask them. I think PTCAS stated to include "if known". I made sure I had all the info I needed.
 
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