Met a "fellowship trained" pod couple of weeks ago who said she completed her fellowship at a big trauma facility and did so many cases. Young doc, 3 years out of fellowship, said she completely stopped doing surgeries because she realized she was losing money from clinic, and not getting much from surgeries. So what was the point of losing that 1 year completing fellowship 🤡
Just putting it out there
If you want to do elective surgery you really have to master and control the billing process. A surgery performed without collecting the full surgical fee/deductible etc is going to be a free surgery. Payment plans seem like a solution, but are fantasies - the second the patient is close to being discharged they will stop paying. Patients also love to set up payment plans that won't pay off a surgery for a time period that's just not viable for your practice. I've had people ask to make $20 payments on $1000 balances. People have talked about this before, but the truth is that if you are doing 1-2 surgeries 3-4 times a month you really should be doing all of those surgeries on one day and covering your clinic on the rest of those days. I personally don't enjoy running from surgery to a clinic and depending your facility it may not be doable, but its very easy to give up a large part/all of a day to perform a $200 toe amp or a sub-$400 metatarsal head resection. If a higher reimbursing insurance ie. good BCBS plans isn't a solid part of your insurance cohort you are really just doing surgery as a courtesy. The other day I did a TON of procedures - but all Medicare. The facility is going to do well, but one good BCBS case would have been worth more money. Medicare surgery is also highly dependent on picking up a CAM boot to make the reimbursement more tolerable.
My clinic went hard this past year on no surgery without full fee schedule down. It was fascinating to me how many people cancelled their surgeries when they were asked to put payment forward. I do find a measure of enjoyment in performing surgery, but the reimbursement has become so low that the only thing worse than what we are owed for our surgeries is how much patients actually pay for them.
The battle is that patients still need to believe you are a surgeon and that you can see their problem through to conclusion.
All of this though is just a symptom of our overall broken system. We've all had to become physicians and surgeons and coders and debt collectors. I've told this story before, but a big deal hand surgeon in my town left their fancy hospital position to try and start their own thing. Out of business in 2 years. Its hard squeezing dollars out of rocks out there.
Sob story on my part - I rode my office manager on collecting from people and then boom - she let through a surgery because the patient said their secondary insurance (husbands insurance would pay) even though my OM knew the patient still had large deductibles on both. Boom. $1200 owed. Made 1 $70 payment. Its more than a month past the last payment and still nothing.
Another patient owed money on their first surgery and wanted a second. We told them no 2nd surgery without paying off the first. They paid off the first and then didn't pay the second. Payment plan payments stopped the second they approached discharge.
You look at these patients. You talk to them. You think you know them. You think they are good people - that they appreciate your service and skill, that they appreciate what you do for them. How you've improved their life. But very often - the second that relationship involves a $500 debt you've just become a rich doctor. Your OM calls them and says - hey, we just wanted to let you know you owe $500 dollars. Oh sure, let me call you back tomorrow. And then they never do.
The viability of surgery is a reflection of your process and your patients insurance. It is simultaneously I suspect for most podiatrists the part of their practice where they could would like to increase their collections and also the most perilous part from a reimbursement/collections perspective.