Why do they do this

[Charcoales]

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Seems like every Friday around 5:00 when all the clinics close for the weekend we get slammed with illegible scripts (if only they were all zpacks) then we are left to deal with the patient freaking out that they're ill and going to get worse. We can't dispense a drug we literally can't read, and of course the phone number on the script goes straight to voicemail. The urge to just get them out of my hair as long as I can read the drug name and just give them most common dosage so they'll stop freaking out. Sigh...

 

[Eichhoernchen]

Never fails, right! I Struggle with the same issues. I try to ask them if they have any paperwork with the list of meds, instructions, etc or other MD phone number than what's on the script. I mean, if I can't read, I won't fill it, it is what it is....but they do get quite angry!

 

[Rouelle]

Why do patients come in on Saturday morning with an empty bottle of Humalog and no refills and say "I'm out and the Dr office is closed until Monday...what do I do?"?

Why do physicians prescribe Trulicity, inject 1.5 daily, then never return a call after we leave >5 voicemails/nurse messages asking for a sig change?

Why do prescribers fail to give their first names when leaving a voicemail (there are multiple Dr. Smiths out there, ya know)? Or a patient's DOB? Or a call back number?

Why do pharmacists complain about these little things when we are making the salary we make? (OK, these things delay patients from getting there meds...but we still complain a lot 😉 )

 

[CetiAlphaFive]

Poor workflow in the clinic.

Refill request work is likely delegated to one MA or nurse, who puts it off/doesn't have time until the end of the day.

 

[a student]

I mean, if I can't read, I won't fill it, it is what it is....but they do get quite angry!

Tell them to read it themselves. I've tried calling doctor offices for helping reading handwritings and they tell me the doctor is on vacation and no one else in the office can read his handwriting.

 

[Digsbe]

I had one so bad that even the medical assistant couldn't decipher the note on the chart and had us wait until the MD was back in the office 2 days later.

 

[ldiot]

For all the bs you go through to preserve patient safety you would think they could spend the extra 1 second to write it properly.

 

[CetiAlphaFive]

For all the bs you go through to preserve patient safety you would think they could spend the extra 1 second to write it properly.

It's largely because they're insulated from negative feedback intentionally by the way clinics are set up and passively by social traditions.