Worried About New Job (CVS)

[PA_dud3]

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Hey All,

So, I applied at a CVS not too far from my school. It doesn't seem to be an insanely busy store, as it's in a small town and is one of two pharmacies in the town. However, coming from an independent which averages between 200-300 a day (Some days are higher) and hearing how busy CVS stores usually are, I can't help but worry if my performance will suffer if I am hired due to the change in pace which is likely to occur. I know asking this isn't a fair gauge of how busy my new store will be, but if you work at CVS, how hectic is it for your techs? Are new techs allowed time to learn and adjust if they are coming from slower stores? I don't have a problem with a fast paced environment, my current position has spurts of a lot of activity often, but I guess I'm just kind of nervous about starting somewhere new. Any input on what the techs at CVS do and what their responsibilities are would be greatly appreciated. Really just trying to learn as much as I can about my new environment. Sorry for the odd questions.

Thanks so much!

Dd3

 

[Ra1nMak3r]

Hey All,

So, I applied at a CVS not too far from my school. It doesn't seem to be an insanely busy store, as it's in a small town and is one of two pharmacies in the town. However, coming from an independent which averages between 200-300 a day (Some days are higher) and hearing how busy CVS stores usually are, I can't help but worry if my performance will suffer if I am hired due to the change in pace which is likely to occur. I know asking this isn't a fair gauge of how busy my new store will be, but if you work at CVS, how hectic is it for your techs? Are new techs allowed time to learn and adjust if they are coming from slower stores? I don't have a problem with a fast paced environment, my current position has spurts of a lot of activity often, but I guess I'm just kind of nervous about starting somewhere new. Any input on what the techs at CVS do and what their responsibilities are would be greatly appreciated. Really just trying to learn as much as I can about my new environment. Sorry for the odd questions.

Thanks so much!

Dd3

There’s always a learning curve. It usually takes an average of 6 months to be comfortable and be efficient. Bring a notepad and take notes. You can use it as reference throughout your learning process. Ask the lead tech before you ask the pharmacist questions unless it’s something clinical. Just take a deep breath and relax and try not to make a lot of mistakes. The rest is all about repetition.

 

[RxPreceptor]

I find that the college student techs are the quickest to catch on; in only a few months, they become close to being on level with veteran techs (at least being able to do production & triage tasks). Computer system changes/updates are always going to be a thing @ CVS; it's just something you have to adapt to (take notes if needed). Getting to know the layout will help you get quicker overtime (be able to think about where people would misplace inventory helps too)

For triage rejections, look @ the top right corner of the screen - this will show the last fill information (third party used last - pick that & ~90% of the time that will resolve the issue & save time randomly guessing which among many 3rd parties on the patient's profile). A LOT of the triage rejects can be very easy to resolve by READING the fine print in the rejection message (some use abbreviations - think a bit) & changing 1-2 of the 16 or so data entry fields (qty, day supply (d/s), etc.).
Ask another experienced tech from time to time to show you how to do something if it is unclear.