Your referral process - help with survey!

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byang

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Hey everyone

I'm a design student doing research on the patient referral process for a healthcare company. If you would, please answer candidly to the questions below to help me make the patient referral process smarter, faster, and easier.

Please copy and paste with answers. Thank you!

Background:
  1. What is your position?
  2. Where do you work? Is it a hospital, private practice, etc.?
  3. How many people are on your team/department?

Main Questions:

1. Please list all software applications you use to run the practice smoothly and help handle patient care?

2. With what variables do you decide where you refer your patients to?

3. What makes a particular patient referral a successful one?

4. What would your referral process be like to help patients save costs overall?

5. What would your referral process be like to help patients get the most efficient care?

6. What would your referral process be like to help patients get the best quality care?


Thank you once again!

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