It might depend on your district but if you go 1 hour over in mine you will be answering to the DM. Do it consistently and you will be written up. Maybe she's extreme but you are making the DM look pretty bad and are probably cutting down their bonus. Skipping cycle counts or doctor calls on a bad day is one thing but going over hours is off limits.
Yeah, I'll give you that. That's asinine. I'm lucky to have a DM who'll send nasty emails (not nasty, but more like WTF??) when we blow payroll. But he never goes crazy over it and unless you're over like 2o hours a week every week, he leaves you alone. Plus, I've never really heard of any PM getting written up for going over hours, unless, like i said, you're over alot of hours every week, week after week. If you want to cheat the system, which I don't really reccomend, go over one week, fall back the next week, go over like 4o hours the week after that, schedule to demand the week after that, etc.
LOL. There's no such thing as "demand." It's budgets by your field managers LOL. I've spoken to MySchedule directly about this.
Wow, I can't believe there really are people like you out there. Conspiracy theorists like you entertain me. Do you also believe that Jay Z and Beyonce run the illuminati? That aliens are the 1% and secretly control the world? My best friend is an emerging leader in New Jersey and this is NOT how it works. Field managers do not have access to demand. AREA VICE PRESIDENTS don't even have access to demand. Demand is generated by corporate according to a formula they use that looks at over 100 different actions in a pharmacy. Average incoming phone calls, averaging incoming doctor calls, voicemails left, register transactions (so if someone comes and wants to pay for their iced tea on your register, by all means, GO FOR IT!!), printing the QP, average incoming load in QT, etc. You get the drift. The formula is the same for every store in the chain. It's not like my district manager goes "you know what, Nate is a good guy, let me give him more demand on Tuesdays." It simply doesn't work like that, and if you truly think it does, you're mistaken and a complete liar when you say mySchedule told you that.
Yes, it works when I have my lead techs/interns on and the other help is trained. I have heard of my schedule telling 24 hour stores they don't need 1st tech until 4-5pm on weekends. These are not high volume stores but you still need to make Pcq calls (100+ most weekends).
That's simply not true, and if it's happening to you, I would email mySchedule ASAP and have them fix it for you. It has to be a glitch. I get 8 pages of PCQ that populate every saturday, and I get a 4 person spike at 9 am on saturdays. The call window for PCQ is 9 am to 11 am on saturdays and sundays and 4-8 pm on weekdays. In both of the stores where I was a PM, including the one I'm at now, I get a sudden spike at exactly 9 am. It calls for 5 techs plus the pharmacist. I'm thinking it wants at least one tech to JUST stand in the corner and make PCQ calls, which is exactly what I do.
Lastly, guys, learn to mold CVS to make it work for you. If you have interns, code them RVC and you get a few extra hours here and there. Be efficient, follow WeCare, and don't go nuts worrying about things you can't control.