Don’t most of us do some type of screening to verify appropriateness of referrals? This is troubling. Where does the line get drawn…
Yes, most of us do. I do A LOT. My usual statement is, “dr x will not prescribe opioids or narcotics now or ever and will not write any prescriptions of substance y. Dr x will be very happy and glad to have a consultation to offer advice and other options but again, absolutely no narcotics will be written. Basically just saying it like 3 or 4 times so even the most sleepy or intoxicated patient gets the picture.
That works most of the time.
HOWEVER, There are certain younger doctors who feel pressure from their overlords to accept all comers.
That is a tricky situation.
For these doctors who may be reading the thread, you may have to think outside the box. You have to either be comfortable telling actively withdrawing addicts you will not prescribe to their face, or you may have to use an app like doxy or whatever that allows you to disguise or use an alternate phone number. Telling it to their face comes with a host of special nuances, unless you have that vaunted “pair,” including;
—speak quietly and non aggressively
—do not let the patient get between you and the door
—act as if the problem is not you, as the doctor, but is a problem of federal or government or medical regulation of narcotics
—you can buy time by stating, “I never prescribe any medication on the first visit” or having this posted in your office on a huge sign in every room.
—you can say things like, “I would prefer to talk about your pain so that I can help you with the appropriate treatment,” and change the track of the conversation.
—you can offer a huge list of alternate treatments and state that you really want to help but you want the patient to feel empowered to make the choice, and then give them the list and stare at them intently so they feel they have to make a decision. This works especially well if you hand write it in front of them and make the appearance of thinking very hard.
—you state that you can provide special resources including in and outpatient centers that help people whose previous doctors are no longer prescribing them narcotics.
All of that said, it’s a lot of work, and takes time and energy, and once you do these things for a while it’s not very fun or interesting, and can occasionally lead to some very unpleasant circumstances.
I have felt physically threatened by patients and it’s terrible.
So if you are the young physician who is employed and concerned about your overlords, and you’ve been told to accept all comers, you have 2 options.
1. Speak to the overlords to get a clear read. If the overlords are doctors, it shouldn’t be too hard. It may be that you can come to a healthy middle ground without a fuss. If the overlords are mbas, ceos, or any kind of administrator, you can expect very little understanding, respect or compassion. This is a thread unto itself.
2. You can use an app like doxy that disguises your number or lists a number of your choosing to call the patient yourself and tell them whatever you want to dissuade them from coming in. That way there is nothing in the emr or from any other staff member that suggests you’ve “turned away a potential customer.”
In the end, if there is someone in your shop who controls your employment and who is not willing to accept your autonomy to see the patients of your choosing, it is probably best to start looking for a better job.