Can you elaborate on what exactly you are talking about?
I'm talking about how to manage people, not patients. Everyone knows or will learn the medicine, but the thing I found the hardest to learn was how to manage people. How to diffuse situations, how to deliver bad news, how to be a human being and not get wrapped up in being "the doctor".
It may sound cheesy, but time after time I have seen disgruntled patients that a resident has taken care of because of attitude or lack of empathy/sympathy, as if doctors are immune to everything, or too good for the situation. I hope that is clear.
I just find I have been teaching less "the medicine" and more human being management these days and I think we could all use a lesson.
On the premed and med school forums I have asked for ideas and have gotten a few. I have a whole list of my own. I would love input from residents as well. I feel everyone, even attendings could stand to learn something. I don't think anyone is too far gone to be able to improve themselves and how they treat patients. Especially in this day and age of reimbursement based on patient satisfaction etc.
I am damn good at how I practice medicine and even better at how I practice without the medicine. I feel there is a deep need for this form of education.
Here is the other thread:
http://forums.studentdoctor.net/showthread.php?t=988217
Let me know what you think.
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