Anyone ever ban a customer from the pharmacy?

[ArtificallyFlavored]

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I used to see a lot of profile notes saying so-and-so is banned from our pharmacy 😀, but then I see that they've been getting prescriptions here for the last year. Either someone disregarded the note or we were told to stop banning them. If I were a DM, I would ban these people to get our scores up. One complaint and they're banned!! Sound reasonable?

 

[bobanderson214]

You should bring that up during your job interviews.

 

[Aznfarmerboi]

I have... If I know they fill fake rx, or ever threaten a staff member.

 

[rxgolfer]

I've seen it. Well they were banned from the store for shop lifting hence banned from the pharmacy as well. The spouse picked up the prescriptions for that person. Yes, that person still filled at that pharmacy.

 

[rph3664]

When I worked retail, telling someone not to come back was a firing offense. We had a very intimidating man who didn't forge prescriptions, but he claimed he traveled for work and always forgot to pack his Vicodin. Pharmacies in 3 cities that I know of wouldn't transfer his prescriptions. Long story made short: We all agreed that the next time he came in, we would tell him that there was an investigation and we couldn't fill anything for him until it was over.

We never saw him again.

Even a threatening customer didn't matter to management, as long as the money was green.

 

[Unchained]

I have after threats to staff and fakes. Some customers cost you more than they make you.