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The managers also keep track of your APC, which is the average patient charge per visit, and you'll be constantly reminded to make it higher. They expect each and every client to spend at least $120 per visit.
The nice thing about the job was that I came in with basically no experience, and within a few months was placing catheters, monitoring surgeries, etc. If I was in your position, I would take the job but only as a stepping stone for getting into private clinics. After all the experience I gained there, I can submit a resume to any private clinic and 80% of the time I'll get an interview. You'll learn a lot working as a Pet Nurse, but you'll have to deal with a lot of crap.
I work for a Banfield right now. It's the summer Student Job Program there. I really like the people that I work with and I've learned a ton! Yes, it IS focused on profit. However, I've worked there for 8 weeks now and have never heard of an APC and have never been told to "push" a Wellness Plan.
If I end up with two offers (I know this is totally getting ahead of myself but hey haha), what would you go with?
Yeah, you need to make money as a vet, but good business management practices and good medicine will get you there.
Sadly, it seems that vets either have one or the other. I know if I end up owning a practice, I will hirer or partner with someone who knows how to run a business.
I worked at a Banfield clinic for over a year. I left recently because they are EXTREMELY focused on profit. I know that a veterinary clinic needs to make money money in order to keep operating, but there is a difference between keeping that in mind and making it the number one priority.
The nice thing about the job was that I came in with basically no experience, and within a few months was placing catheters, monitoring surgeries, etc. If I was in your position, I would take the job but only as a stepping stone for getting into private clinics. After all the experience I gained there, I can submit a resume to any private clinic and 80% of the time I'll get an interview. You'll learn a lot working as a Pet Nurse, but you'll have to deal with a lot of crap.
The doctors, nurses, and receptionists there all loathed the company. Of course it does depend on the clinic you work at, but there is so much pressure and focus on making profits from the higher ups(who by the way, usually have never step foot into an animal hospital before being allowed to manage multiple clinics). All this pressure eventually cracks even the best doctors, and they start practicing the Banfield way.
As nurse, you'll be expected to recommend and sell Banfield's preventive care packages called "Wellness Plans" to each and every client. Even if it makes absolutely no sense for a client to invest in such a thing. The managers also keep track of your APC, which is the average patient charge per visit, and you'll be constantly reminded to make it higher. They expect each and every client to spend at least $120 per visit.
People always bad-mouth corporations. But having a business run by a corporation does have its rewards. WalMart can offer great prices on it's products because they can buy in bulk. You would think the same applies to Banfield, but being a corporation only benefits the higher ups. Procedures and drugs are WAY more expensive at Banfield than any other place I've worked. And there is no benefit in being run by a corporation to the staff at the clinics, because pay is not competitive at all.
It really depends on your situation whether you should work there or not. If you desperately need the clinical experience, take the job and start applying to private clinics a couple months later. Don't get trapped there though, because Banfield is NOT the way a veterinary clinic should be run and it will drain you. I almost decided not to become a vet because of what I experienced at Banfield.
If it comes down to the two decisions, I think you need to consider what you really want/need. Money, certainly, but the Banfield job will get you the experience you need to pursue emergency work.
Hope that helped a little bit.
The "wellness plan" is a very expensive twice a year TPR check, as far as I can tell.
you are 100% wrong there...so, so wrong. It could be because I'm a part of the student program, but again, I have never been told to push a wellness plan. I'm not pro or anti Banfield--but they've given me a pretty cool opportunity and I am grateful. If you don't want to work for a Banfield, don't work for a Banfield...it's pretty simple really. I work with excellent techs and a fantastic doctor. Don't pass judgment on every location because of "what you've heard"...and for those that have experienced bad locations--consider the possiblity that you may have simply had a bad doctor. So I basically 2nd what cowgirla said, only I have a bit more to back up what I'm saying.
While BarnyardPunch may be wrong compared to what you've experienced in your program, I don't think it's fair to say what he said was 100% wrong.
I usually work between 28 and 35 hours every week. Noone except for the receptionists work more than that.
Yea, the doctor that I follow only works 4 days a week. And there are some days when we have no appointments in the afternoon, so there's literally nothing to do/learn...so she tells me that I can bounce early when there's nothing to do. We also aren't open on Sundays and have 3 doctors. I'd like to work more.Really? I'm in the summer job program also, and if I didn't make sure I stay at 40, I would definitely go over, though to be fair the doctor who's schedule I'm following has been working extra shifts since I've started. Maybe it'll become less when my schedule switches to 4 days a week next month. Most of the full-time petnurses on my team, however, must be working more than 40 hrs...they get there no later than me, and tend to stay longer. We're a very busy location.
you are 100% wrong there...so, so wrong. It could be because I'm a part of the student program, but again, I have never been told to push a wellness plan. I'm not pro or anti Banfield--but they've given me a pretty cool opportunity and I am grateful. If you don't want to work for a Banfield, don't work for a Banfield...
Um, no, I'm not wrong.
Thanks EvilShoe! BTW & OT - I LOVE your avatar!
Good lord, jpeterman. What part of it's not just about Banfield are you not understanding? I don't hate Banfield--Id' work at one, just not the Banfields near me. They are very focused on over-selling plans that YOU YOURSELF say are rarely needed for adult dogs. Second, I said I am not wrong just like YOU are not wrong for posting personal experience. The practice you are at sounds night and day to the practice I was talking about. Good for you, good for the customers and great for the animals! Please try to read more thoroughly before you reply in a nasty tone. Thx.
The OP wanted feedback on Banfield experiences. S/he didn't ask for one particular Banfield office. I offered my personal opinion about my personal experience in my own area. Everyone else seemed to be able to do the same without flying off the handle.
And yes, plans are here to stay and no, they aren't all bad. But the practices that are using unnecessary upselling DO hurt all of us. Go stand in a dog park and talk to people about their vet experiences. Or spend some time on yelp. You'll hear a lot of bogus complaints, but you'll also hear a lot of people who feel like they're getting jacked every time they go to the vet.
That is all. 🙂
it pays peanuts (12.50/hr)!
I hate that pay rate also has to play a role in this, but my entire goal right now is to promote my success in vet school... which includes both getting IN (with experience/connections/understanding of the profession), as well as having the means to actually PAY for it.
I think when you guys are discussing how much you're paid hourly, you're forgetting that all of you are in different places in the country - different cost of living, different pay rate, etc. So as long as you're getting paid somewhat close to what is average for your area for your level of experience, be happy.