That indeed is very concerning and I'd be driven up the wall with employer like this.
I'm wondering if this applies more to general practice side of work? I worked (and I'm working) in 24/7 referral hospital that belongs to a national chain, and sure we have our problems but I'm afraid those are problems every practice faces, private or corporate-owned: abusive clients, short-staff (even with constant hiring ads and lucrative bonus), etc. Our directors are DVMs (specialists actually), and our managers are CVTs with 20ish years of work experience. I felt pretty good working there as a tech and will consider working there after graduation - this is after talking with many ER doctors and specialists working there.
I guess my question is, is it such an evil thing if vetmed is ran like a business? 100% business model would be terrible, I get that. But realistically, can we envision a successful and sustainable veterinary hospital NOT also a successful business entity? What you described, it's not only bad medicine, it's also just bad business. Stupid owner. Ineffective feedback mechanism. Unwillingness to consult expert. Are corporations inherently vulnerable to these managerial faults?
I also worked in a 24/7 referral hospital a bit as relief and similar issues can be found in those as well.
I didn't mention anything about abusive clients, short-staff, etc because those are industry-wide issues, so not sure why you are bringing them up? I know others mentioned them above, but these are industry-wide issues that will occur regardless of the clinic type. Though you are much more likely to get an abusive client fired in a DVM owned clinic and in the corporate owned clinic the abusive client will have their ass kiss, whatever they want handed to them on a silver platter while you are scolded for whatever they client perceived you did "wrong" even though you didn't do anything wrong.
You asked if corporate is bad for vet med, not if vet med should be run like a business. Yes, all veterinary clinics are run like a business or they will fail and cease to exist. But we aren't talking about running things like a business, we are talking about how corporate runs a business in particular and how that affects veterinary medicine for both the people that work there and the clientele/patient care. Most corporations have a similar mind-think, if you work in enough of them you see the same things trickle down from the powers that be up high to the regional directors, then to the particular clinic director, then to the managers and then eventually to the staff. It happens in specialty medicine corporate owned as well. Decisions are made by someone sitting in a comfy chair in an office who has never stepped foot in a veterinary clinic and the decisions are not run by the DVMs first and those decisions eventually trickle into the clinic, for better or worse, most commonly for worse.
Look, some people are happy working for corporate and can ignore/brush off the corporate mind-think and random bull**** decisions that come through, because the rest of what they are receiving makes the frustrations worth it to them. Others absolutely despise corporate because we see how they are ruining the field. Slowly but surely, we are pricing ourselves out of service because of the corporates. They are slowly pushing towards an insurance model, look at the partnerships with trupanion (I puke a little every time I see an ad about it). They are starting to also push towards attempts to get mid-levels (think veterinary nurse practitioners). Basically anything corporate can do that will ultimately line their pockets with money, regardless of how badly it further shoves the field into the ground and destroys veterinarians, they don't care, they will do it. Whereas your DVM owner will recognize how bad it is to go down that path of pricing ourselves out of service, selling our souls to insurance or agreeing to mid-levels in the field.
But hey, you do you. If you are happy with all that and realizing that you, yourself, won't be able to afford care for your own pet with your salary as a DVM, unless you have insurance or significant savings, then go for it. If you are excited for the day when Trupanion gets to tell you how and when and what you will use to treat a pet akin to how human medicine insurance currently does, go for it. (Yes, we are underpaid, yes, we deserve more, but we aren't getting paid much more and our services are ever increasing in price, where do you think that extra $$$ is going?).
If you enjoy figuring out what your "canine color" is or taking your Meyer-Briggs test every single year so corporate can have some "knowledge about who you are" instead of just talking to you. Go for it. Or even worse, taking these tests and then having your employer use them in order to "manage you" based on your canine color and basically run the staff off these blocks of "personality" (seriously they did this, I rolled my eyes daily when they'd bring up "well so and so is a blue so they should blah blah blah). If you like cheesy ass meetings about "getting to know" people, you go right for it. Personally I get sick of the cheesy ass meetings pretending like they cared (basically pulls the wool over the eyes of the techs/assistants/volunteers/anyone that isn't a DVM) while simultaneously being told I suck and don't do enough despite already being worked to the bone.
Some people like their corporate jobs, they can ignore the random fluff and bull****, and some people are just stuck putting up with it because corporate has taken over the field and we don't have many other options. Some people buy the corporate mind-think hook, line and sinker, and jump right in with the same mentality, I just refuse to sell my soul. I am now at a place of basically beaten into submission, there is nowhere else to go, so I put my head down, do my job, ignore what isn't worth fighting over and go home at the end of the day. Every day is very much a "pick your battles" today and every day I have to just suppress all the feels, do the best I can to help the pets and go home to enjoy the things I now like better than veterinary medicine.
Ultimately, you have to just figure out what you are happy with, after all, it is your career and your life so you have to do what makes you happy. If that is working in a corporate 24/7 specialty clinic, go for it. If that is working for Banfield, go for it. If that is working for a private practice DVM owned clinic, go for it. If that is deciding you want to visit space with a cat in tow, go for it. The decision is yours and I 100% support you doing what ultimately makes and keeps you happy. And what makes you happy now, might not in 2 years. Or what makes you happy in the next 5 years, may not continue to make you happy in 10 years, ultimately, find what makes you happy, what keeps you sane in this crazy field and run with that.