BR Customer Sevice

Started by FlaminHotER
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FlaminHotER

FlaminHotER

Full Member
10+ Year Member
I've called and called for the past two days at their (510) 843-8378 and NO one has answered


Any one else having problems getting ahold of them?

Or is there a different number to call??

This is a huge turn off...
 
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Try calling the number on their website: 1-800-622-8827

http://www.berkeley-review.com/TBR/who.html

If they don't answer leave a message. The only time I ever called them they got back to me pretty quickly.

You can also try PM'ing BerkReviewTeach on SDN but I doubt that would be any faster than emailing [email protected]

It is possible that no one is around because of the holidays, I believe their SoCal class ended last week but I have no idea.
 
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I've seen BR customer service complaints for ages. Everyone says their books are great but getting them is a pain (no one ever answers the phone, it takes ages to get the books, emails go unanswered, etc.). So, I doubt it's because we're near the holidays. Good luck. They have a cult following but refuse to get their business into high gear--goodness knows why they don't get their act together and make purchasing easier, they would make much more money and have happier customers.
 
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How can a company make such great mcat books but have such shotty customer service and ordering system?!!

If I'd had known it would be this much of a hassle to order their books I would have taken Care of it months ago!

So freakin frustrating!


Ahhhhhhghghh!!!
 
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Yeah I've def. learned the hard way


I was originally going to go w/ EK but after doing some research on here I decided to go w/ BR

I should have done my research sooner.

I just hope I get my BR books by Jan. 7th to make my 12 week study window. I take the mcat on April 4th.......fml
 
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