So I'm in the ER as a volunteer and we just got a new tracking system. Previously, our tracking system told us the initials, age, reason for check-in, and location of the patient so that we could bring visitors to their beds. However, the new tracking system shows us the above, their full names, all of their lab results, SAMPLE history, their treatments, interventions, you name it. For example, I could look up electrolyte levels of anyone in the ER.
Yes, I am bound by HIPAA, but this seems like too much to be in front of volunteer. I feel guilty even looking because I feel like it should be none of my business even if I'm bound by HIPAA. What do you guys think?