- Joined
- Oct 1, 2019
- Messages
- 550
- Reaction score
- 1,138
Below is my typical SP dialogue. Please provide me feedbacks for any possible humanism mishaps for me and future readers. Thank you!
Doc: Knock the door (come in said the pt), biggest happiest smile, walk in, snatch ½ sanitizer, said, “Good morning, Mr. ___/ Ms. _____. It’s a beautiful day today! Did you have any trouble getting in? Well, thank you for your patience and waiting. Please let me know if you see anything to improve. I want my pts to feel like KING or QUEEN in my office. My name is Student Doctor ____ and I will be taking care of you today. Nice to meet you (shake hands). Mr. ____, what’s your preferred name? Ok, Preferred Name, how can we help you?
Pt: Well, I have been having ______ (my gosh, I’m very sorry that this is happening to you. That’s not fun at all!)
Doc: Please tell me more about _____. (Direct the pt to cover onset, duration, getting better/worse/stay the same, if worse or better make sure to ask how so, has this happened before, if so get diagnosis and treatment from before, trigger, anything that makes it better, anything that makes it worse, is there any pain, if pain, get quality/location/radiation/pain scale (if pt talks about pain scale of 7-8/10, “That’s terrible. I’m very sorry that this is happening to you. Well, let’s get this pain resolved quickly so that you could be yourself again)
Doc: How are these symptoms affecting your activities of daily living? (lean forward… nod… “I’m sorry. That’s terrible.) How are you feeling right now? (lean forward… legitimize their concern… touch their hands… reassure them and offer some resources for help) Will also address any social interaction or financial concerns and offer resources for help.
Doc: Well. I think I have a good idea of what’s bothering you, but please be patient with me while I’m asking these other Qs in order to do a thorough job
For gen, fever? Nausea? Vomiting? Headache? Vision change? Fatigue? Heat/cold intolerance? Wt changes?
For heart, chest pain? Funny heart beat?
For lung, difficulty breathing? Cough?
Pick one GI or GU. For GI, abd pain? Any abnormality with bowel? For GU, any abnormality with urine (blood, burning)?
Optional: Neuro – numbness? Tingling?; Msk – muscle weakness? Restricted ROM?
For any (+) ROS, make sure to prompt “Tell me more about that”
Doc: Thank you for giving me such a thorough history so far. We will be moving to other parts of your medical history
Meds: Tell me about the current meds that you’re currently taking
Allergies: Tell me about any allergies (if it’s an allergy to drug, “That must have been a frightful experience. You’re very brave for telling me this; if it’s an allergy to a food, “I’m very sorry about that. It’s hard to be limited to food options. My son has food allergies and it’s always a challenge the eat the right food while still enjoying the taste of certain dishes”
PSH: Tell me about any surgery that you have had. Any hospitalization?
PMH: Tell me about any medical conditions that you have been diagnosed with
Family Hx: Tell me the health of your family members. How are they doing? “I am sorry for the death of XXX. It’s hard” If it’s a young family member dealing with a health issue, “ask about how the family is coping with it.” (not likely on this exam)
Social Hx: Tell me about your lifestyle choices with regards to EtOH, drug, and smoking. How is your diet? Any exercise? “For these lifestyle choices, always congratulate them and encourage them if they’re doing good.” Tell me what do you do for a living? “WOW, that’s a cool gig” How are you enjoying your work? Tell me about your living situation at home? Any stress? What hobbies do you do for fun? “Make sure to connect the hobby to something you do or cool”
For a young female, always ask for LMP and whether it’s normal flow and duration
Doc: Thank you for being cooperative and giving me a thorough history. Do you have any questions for me right now? Is it ok to move to the physical exam? (grab hand sanitizer by stepping back with face and body facing the pt)
PE:
For heart, “Can you PLEASE lower your gown? I will be listening to your heart. I’m sorry that my stethoscope is a little cold.”
For lung, “I will be listening to your lung now. PLEASE breath in and out when I put my stethoscope on your skin.”
Focused exam: Explain to the pt the steps and possible discomforts. Let them know to stop you if there’s any discomfort or pain. Always check if the patient is comfortable as you move through each PE step. Make sure to help with positional changes. Make sure to have proper draping technique.
Closing:
“What do you think is going on?” Address any concern and provide reassurance. Discuss top ddx and pathophys. Will run these tests, and images to r/o other concerns. “How do you think we should best treat you?” Provide meds/ referral or OMT if prompted. Give up a f/u date. “Preferred name, what do you think of this plan? Can you repeat the plan for me?” “Do you have any question for me”? “Well, thank you for coming in and allowing me to be part of your healthcare team. We have a strong team, and we will do our best to get you back to normal.” SHAKE HANDS and get some hand sanitizer
Doc: Knock the door (come in said the pt), biggest happiest smile, walk in, snatch ½ sanitizer, said, “Good morning, Mr. ___/ Ms. _____. It’s a beautiful day today! Did you have any trouble getting in? Well, thank you for your patience and waiting. Please let me know if you see anything to improve. I want my pts to feel like KING or QUEEN in my office. My name is Student Doctor ____ and I will be taking care of you today. Nice to meet you (shake hands). Mr. ____, what’s your preferred name? Ok, Preferred Name, how can we help you?
Pt: Well, I have been having ______ (my gosh, I’m very sorry that this is happening to you. That’s not fun at all!)
Doc: Please tell me more about _____. (Direct the pt to cover onset, duration, getting better/worse/stay the same, if worse or better make sure to ask how so, has this happened before, if so get diagnosis and treatment from before, trigger, anything that makes it better, anything that makes it worse, is there any pain, if pain, get quality/location/radiation/pain scale (if pt talks about pain scale of 7-8/10, “That’s terrible. I’m very sorry that this is happening to you. Well, let’s get this pain resolved quickly so that you could be yourself again)
Doc: How are these symptoms affecting your activities of daily living? (lean forward… nod… “I’m sorry. That’s terrible.) How are you feeling right now? (lean forward… legitimize their concern… touch their hands… reassure them and offer some resources for help) Will also address any social interaction or financial concerns and offer resources for help.
Doc: Well. I think I have a good idea of what’s bothering you, but please be patient with me while I’m asking these other Qs in order to do a thorough job
For gen, fever? Nausea? Vomiting? Headache? Vision change? Fatigue? Heat/cold intolerance? Wt changes?
For heart, chest pain? Funny heart beat?
For lung, difficulty breathing? Cough?
Pick one GI or GU. For GI, abd pain? Any abnormality with bowel? For GU, any abnormality with urine (blood, burning)?
Optional: Neuro – numbness? Tingling?; Msk – muscle weakness? Restricted ROM?
For any (+) ROS, make sure to prompt “Tell me more about that”
Doc: Thank you for giving me such a thorough history so far. We will be moving to other parts of your medical history
Meds: Tell me about the current meds that you’re currently taking
Allergies: Tell me about any allergies (if it’s an allergy to drug, “That must have been a frightful experience. You’re very brave for telling me this; if it’s an allergy to a food, “I’m very sorry about that. It’s hard to be limited to food options. My son has food allergies and it’s always a challenge the eat the right food while still enjoying the taste of certain dishes”
PSH: Tell me about any surgery that you have had. Any hospitalization?
PMH: Tell me about any medical conditions that you have been diagnosed with
Family Hx: Tell me the health of your family members. How are they doing? “I am sorry for the death of XXX. It’s hard” If it’s a young family member dealing with a health issue, “ask about how the family is coping with it.” (not likely on this exam)
Social Hx: Tell me about your lifestyle choices with regards to EtOH, drug, and smoking. How is your diet? Any exercise? “For these lifestyle choices, always congratulate them and encourage them if they’re doing good.” Tell me what do you do for a living? “WOW, that’s a cool gig” How are you enjoying your work? Tell me about your living situation at home? Any stress? What hobbies do you do for fun? “Make sure to connect the hobby to something you do or cool”
For a young female, always ask for LMP and whether it’s normal flow and duration
Doc: Thank you for being cooperative and giving me a thorough history. Do you have any questions for me right now? Is it ok to move to the physical exam? (grab hand sanitizer by stepping back with face and body facing the pt)
PE:
For heart, “Can you PLEASE lower your gown? I will be listening to your heart. I’m sorry that my stethoscope is a little cold.”
For lung, “I will be listening to your lung now. PLEASE breath in and out when I put my stethoscope on your skin.”
Focused exam: Explain to the pt the steps and possible discomforts. Let them know to stop you if there’s any discomfort or pain. Always check if the patient is comfortable as you move through each PE step. Make sure to help with positional changes. Make sure to have proper draping technique.
Closing:
“What do you think is going on?” Address any concern and provide reassurance. Discuss top ddx and pathophys. Will run these tests, and images to r/o other concerns. “How do you think we should best treat you?” Provide meds/ referral or OMT if prompted. Give up a f/u date. “Preferred name, what do you think of this plan? Can you repeat the plan for me?” “Do you have any question for me”? “Well, thank you for coming in and allowing me to be part of your healthcare team. We have a strong team, and we will do our best to get you back to normal.” SHAKE HANDS and get some hand sanitizer