When asking for a consult, the home team needs to know what they are asking. Experience with consults from my perspective is that the "dumps" from residents try to blather about it. One of ways to keep this in check is to stop said resident in their med-student presentation ("this is a XX-year-old COPDer, etc, etc...") and ask, "what is the surgical problem?" I want to know what they need me to do for this patient, then give me the specifics.
Good example of how a consult should be phrased:
-Resident or attending: I need an surgical consult regarding a pancreatic mass.
-Me: Sure. Give me some of the details.
-Resident or attending: I have a xx-year-old patient who is yellow from across the room, admitted for malaise and jaundice, found to have a 5cm mass in the pancreatic head on CT, with what appears to be lympadenopathy in the region. We would like to get your opinion on it, and see if immediate surgical intervention is required.
Someone who asks for a consult should give a simple, one sentence bullet of why you are needed, *then* give the details. I do this when I call for a consult.
When I ask for a consult on my patients, I want specific answers or treatments that are beyond my scope as (at the time,) a surgical resident. For example: Someone with acute MI post-op on a lap chole. Yes, the basics to treat, basic labs to start on, all of us should know what to do and when to start. Will a PCA, CABG, or medical management be the best route? My consult to cards on the phone would sound like, "I have an MI in progress in a post-op that we could use your advice on (the bullet question.) xx-year old male status post lap chole that has ongoing chest pain over the last few minutes. Enzymes and labs are running. There are definite EKG changes in the anterior leads from the pre-op EKG. We started the acute MI protocol (one was in place at my hospital,) and would like to know if there is an indication for PCA vs. medical management or other options."
The thing is, and I teach every intern that calls, is that a consult answers questions or recommends things that are specific to the field you are asking. As surgeons, are we going to rush to that patient to the OR tonight for a perforated bowel? Are we going to wait until the acute condition that brought them to your service has resolved before we do something invasive that would aggravate that condition? Or will what we have to offer as surgeons give your patient a better chance of getting out of the hospital? Or is there anything we can do at all (there have been some futile consults in terminal stages.)
Things that would feel like dumps:
-First episode of diverticulitis, with no free air (a resident or intern would call the consult.) Our medicine residents would try and make us take them to the OR, and thereby transfer the patient to our service, or at least take them on our service. This was without even trying antibiotic management for the first episode. Medicine attendings were comfortable treating a first episode, and would ask us to arrange surgery follow-up at discharge to keep the patient in the loop.
-Central lines. PICCs were placed by IR, portacaths, et al, were placed by vascular. Subclavians, IJs, and femorals, surgery consults got called. Our medicine residents were academically good, but were scared witless with the idea of placing a central line. Tied up the consult surgical resident for a bit, considering we had the full gown and glove by the bedside protocol. As a consultant, and as a higher ranking resident who was qualified for central lines, I would take the intern that called me into it and have them place it with me gowned and gloved mentoring them. Mean? Perhaps. But the medicine attendings would back us on doing this, because all residents in the hospital had to be certified to do central lines. A second year medicine resident or higher, well, I was SOL. But the procedure note was made in the chart for attending review in the morning.
Things that attract my attention as a surgical consultant (and these have been ones I have been called on):
-"I have a patient with no surgical scars with free air under the diaphragm in an upright and hypotensive." Run. (had two of these at once; one a perforated ulcer, one a complication of a colon rupture from air from a colonoscopy.)
-"I have a ruptured AAA with complaints of ripping belly pain." Bolt. Do not stop to the bathroom en route. Check the scan, briefly see and examine the patient. Spin up the attending on-call and OR/Anesthesia. Dictate the H&P if available. Wait patiently for the attending then rush to OR. (The senior on-call with me was in a case, and if wasn't for his (un)timely* finishing of his case, I would have been assisting or actually REPAIRING this rupture with the on-call vascular surgeon (the PD at the time.))
-Satellite hospital ED: "We have a XX-year-old healthy young man who was a victim of a stabbing assault. Patient is unconscious, intubated, being packed, coded once, brought back, still unresponsive, but stable to make a transport attempt. What would you like on-board the ambulance?" Answer: "Make sure you send at least 4 units of o-neg blood for the 20 minute trip, please."
A lot of the people calling for consults will get better at framing things as the year goes on.
*Grant me some cockiness here. I was both thrilled and terrified I would be the only one available to do a AAA repair as a PGY-2. I knew the boss would be doing most of it if it was just me, and in hindsight, as much as I would have been the envy of the other PGY-2s for landing such a sexy case, I was glad my senior was available. 🙂