Controlled substances and retail drive-thrus

[da8s0859q]

Quick question about retail pharmacy practice.

Someone was telling me that she went to a CVS today - the drive-thru, just picking up a prescription - and was told that controlled substances must be picked up in the store, not in the drive-thru.

Is this a CVS policy, some sort of addendum to the CSA, or what?

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[bananaface]

Sounds quirky to me. Then again when I was living in a high forgery area, some stores were requiring in-person pick up by the patient with a valid state ID.

 

[da8s0859q]

Sounds quirky to me.

Same. That's new to me; was curious if anyone had ever heard of such a thing.

 

[Old Timer]

Certainly not official CVS policy. But it may be a high diversion area as pointed out by bananaface....

 

[RxWildcat]

I agree with everyone else, if the store has had problems with drug diversion in the past, it makes sense that they would have a policy regarding controlled drugs. At one Rite Aid location here we have a similar policy that all controlled medications require an ID and can only be picked up by the pt. unless the pt. states specifically who may pick it up for them.

 

[Pharmer_Andy]

I work at walgreens and the only thing we cant sell in the drive thru is PSE products.

 

[RxWildcat]

so you sell beer? 😀

 

[Pharmer_Andy]

so you sell beer? 😀

haha maybe should have been more specific, although the walgreens I work at doesn't sell any alcohol.

 

[bananaface]

No photos either. That was my pet peeve. "BUT THE 1 HOUR PHOTO IS RIGHT NEXT TO YOU." Yeah, well it's right next to you too, lady. And, I don't work at it.

 

[firefighter9015]

No photos either. That was my pet peeve. "BUT THE 1 HOUR PHOTO IS RIGHT NEXT TO YOU." Yeah, well it's right next to you too, lady. And, I don't work at it.

This is why I am VERY glad that the retail pharmacy I work out does not have a drive-thru. The one I was at for my EPPE was and it was a pain in the butt, especially since the desk where I would sit out to do my paper work and MTM was right next to the drive-thru. The clerk/tech (whoever was there) would not stop running around the store all day. It was comical at times.

 

[bananaface]

I think all a drivethru does is make it painfully clear when you are understaffed.

 

[RxWildcat]

I think all a drivethru does is make it painfully clear when you are understaffed.

Exactly, if you can't have a tech parked at the drive thru during peak hours then its going to be a huge PITA.

 

[dgroulx]

I think all a drivethru does is make it painfully clear when you are understaffed.

I just realized that your avatar is a dog on a couch. I never looked closely and always thought it was sheep.

 

[bananaface]

I just realized that your avatar is a dog on a couch. I never looked closely and always thought it was sheep.

It's my dog Bear. He was sleeping on the basement hideabed in that shot.

There are no sheep in my basement. I promise.