I'm a re-applicant with ample pharmacy tech experience and I am perplexed by the large retail pharmacy chain counseling experience. How do you maintain confidentiality in this environment? As a customer I have overheard pt counseling sessions that I shouldn't have. Maybe as a future pharmacist, I'm hyper-sensitive to the issue. What do you guys think(esp. w/ drive-thru)? To me, it is demeaning to the profession. The small, private pharmacies tend to take the issue of confidentiality more seriously, but this could just be MY experience. PLEASE let me know!!! HELP.