Says on the website:
Perhaps the delays could have been avoided if you made sure that all the appropriate documentation was with FCVS prior to applying?
And it was (assuming you were talking to me). FCVS has to request the information from the primary source themselves. I could NOT have provided them with "proof" of any of my education, etc. because they have their own form which they send and they will only send it to the primary source, not you.
When I submitted my application, I submitted it with ALL the documents they requested. So my verification began the day they received my packet with all the data. There was absolutely NO delay on part because I submitted everything they requested. The delays are unavoidable unless you are sitting at your Program Director's desk, opening his mail, completing the form, forcing him to sign it and then send it back. They request primary source verification from your medical school, your residency, your fellowship, etc. and it cannot come from the applicant.
While it is very true that verification time will depend on the response from the primary source, a major problem is:
1) they wait 30 days before sending a second request.
2) the reps do not follow up on things sent. For example, my fellowship coordinator received an email form from FCVS for the PD to complete. She didn't see the 2nd page and only FAXed back one page.
Instead of FCVS contacting her immediately to say, "hey we only got one page of the FAX", they waited a month and then sent another email to her. They didn't explain that they had only received one page, so it resulted in her being confused because she had "already sent it".
At any rate, there are many system problems and the applicant would be well advised to know their rep's name, their contact info and call once a week and be a real PITA. Its the only way to get it done.
Once they have all the primary source verification, it doesn't take long to get your letter/profile out (3-4 weeks), but the ensuing process can be unbearable. It is nothing you or the state you are applying to can't do. If you're in a hurry and applying to a state that doesn't require FCVS, you are not doing yourself a favor, IMHO.
YMMV.