I disagree, cool doesn't necessarily mean good doctor. THere are lot of great doctors who are pricks, but are great clinicians. I just think that people in general are more apt to relate to someone, who has good bedside manner and is good, rather than someone who might ignore them, but is a great doctor. I mean all the pt knows about the doctor, is how the doctor treats the pt. I think for the most part pts assume that all doctors are built equal, which is not the case. However, the only tangible way pts measure their doctor's "competency" is based on how nice the doctor is towards them and how much attention the doctor gives em. Personally I would rather have someone, do a great job and ignore me, rather than someone who is very nice, maakes sure I am ok, but is incompetent. I think that obvious answer is that you want a doctor who is personable as well as competent, however the case is that doctors are overworked, work under deadlines, and deal with life and death situations. So it makes sense that doctors, are more business oriented and less pt oriented. After all a doctors job is to take care of the pt and make him better, not to be a friend. Just my two cents.