Encompass Health?

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klebsiella12

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Specific things I'm wondering about:
  • How does compensation/workflow change if IM is primary/admitting versus if PMR is primary/admitting or the consulted physician?
  • How does vacation work? If you're an independent contractor, I'm assuming you can take as much vacay as you want. What happens if no one is there to cover you? Is it on you to find a physician to cover your patients or on Encompass to do so? Can that be negotiated in your contract that Encompass find a substitute when you're out?
  • How does call work? I've heard that IM generally covers IM related issues and PMR covers PMR related calls. What if the IM attending is out? Is PMR then covering everything on call?
  • How much does the CEO and medical director really affect your day to day flow? Do you see much of one another or mostly doing things independently (besides the medical director of course determining which patients come to rehab)
  • Are beds usually at capacity and do you as PMR physicians generally have at least 18-20 patients to see per day
Thanks so much guys, I know I wrote a lot of questions up there but any info is super helpful!
 
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Hi guys, I'm a PGY4 graduating in July and wanted to hear experiences from those of you who have worked at Encompass Health before or heard from other physicians who have worked there- the good, the bad, the ugly.

Specific things I'm wondering about:
  • How does compensation/workflow change if IM is primary/admitting versus if PMR is primary/admitting or the consulted physician?
  • How many patient's are most of you usually seeing and how much are you earning with that number? I've heard pretty good salaries from some physicians like 500k for seeing ~20-25 patients daily and want to know if that's the normal at that number or a very high outlier
  • How does vacation work? If you're an independent contractor, I'm assuming you can take as much vacay as you want. What happens if no one is there to cover you? Is it on you to find a physician to cover your patients or on Encompass to do so? Can that be negotiated in your contract that Encompass find a substitute when you're out?
  • How does call work? I've heard that IM generally covers IM related issues and PMR covers PMR related calls. What if the IM attending is out? Is PMR then covering everything on call?
  • How much does the CEO and medical director really affect your day to day flow? Do you see much of one another or mostly doing things independently (besides the medical director of course determining which patients come to rehab)
  • Are beds usually at capacity and do you as PMR physicians generally have at least 18-20 patients to see per day?
  • How does Encompass overall treat you if there are any big concerns?
Thanks so much guys, I know I wrote a lot of questions up there but any info is super helpful!
I'm not with Encompass, but I am an independent contractor so I can answer some of your questions. This turned out to be longer than I expected. Please forgive any grammar issues.

1) Workflow is dramatically different if you're primary vs IM. RNs have a tough time distinguishing who to call for a lot of things, so the default is to call the attending. Attending has to do the admit and dc med recs, which are quite time consuming. An initial H&P pays as well as an initial thorough consult note, so one could argue the consultant is getting paid more for likely less work. But on discharge it's hard to justify a high level progress note as a consultant, whereas the attending can bill more for a dc summary. It's also harder for a consultant to justify seeing a patient daily, so you may need to have a higher census if you only see folks 3x per week. If you're the attending, it's not hard to justify seeing patients everyday.

All in all, I'd say from a personal time management/financial standpoint, it's better to be a consultant (less calls, less work). But from a job satisfaction point, you'll always feel you're the patient's "real doctor" if you're primary. Also, PM&R being a consultant on our own rehab unit always sounded sad to me...

We're primary at our hospital. With good IM coverage, we've been happy.

2) Assume you'll make at $90/patient/day--I believe unless you have a poor payor mix you should make at least that. Maybe closer to $100 or even $120 with good payors (or if you bill aggressively). If you see 20 patients/day, 5d/week, 46 weeks/yr (lets assume 6w vacation), you're at $414k if you're at that $90 spot. Over $500k if you average 25 patients. That's without any weekend coverage or any stipends. Many docs are bringing in much more than $90/patient/day--part of that is based on where you live/Medicare reimbursement rates. We're more rural so we're on the lower end of things.

So $500k is reasonable if you're seeing 20-25 patients daily and have a stipend and doing some weekend/vacation coverage. But seeing 20-25 patients/day is tiring as well, so keep that in mind. You two biggest financial risks as a doc are divorce and burnout. But working hard your initial years is easier (often recent grads don't have kids, so they can work longer hours), and it's helpful in setting the stage for the future. Now that I went for a few years seeing 18-25/day, I find my life is so much nicer seeing less. I have the occasional vacation coverage to remind me what the busy years were like, but I don't miss them since I have a wife/kids to get home to. I think 14-15 is actually the ideal census for work-life balance--that still pays around $300k without stipends/weekend coverage, and I can say I'm much happier with $300k and a more relaxed schedule than I was with $500k and a busy one. Again--part of it depends on you and where you're at in life.

3) Vacation is hospital dependent. But you can't take time off if you have no one to cover you. So you find a partner who's willing to cover you (maybe you cover for them as well), or request Encompass pay a locums (keep in mind they can say no). It's easier to talk them into paying for a locums if you're the only doc on the unit. If there are a few of you, then you should all be covering for each other.

4) Call is totally depending on each individual hospital. Often IM covers IM issues 24/7 and PM&R covers PM&R issues 24/7, with the caveat that RNs often call whoever the attending is for things they're not sure of (or if they're just lazy). If IM is out, well, someone needs to cover. So unless IM has backup docs (we do--acute care IM covers if rehab IM is off-duty), then everything goes to PM&R--assuming PM&R is primary of course. If IM is primary, they can't be off.

5) I'm on a unit, so we have a program director instead of a CEO. Our director is very involved (in a good way--but I've heard of it being the other way around at other facilities) and we communicate often. But they don't dictate anything for me. We're more-or-less co-equals. They manage the unit/staff, I manage the patients.

When I was associate medical director we each individually assessed patients for admission based on the day, so really the medical director's impact on me was the same as a partner--if they were off it made a difference as I had to cover. But often a medical director will be the one reviewing all the patients for admission, assigning patients, making schedules, handling interpersonal doc disputes, etc. I'm medical director now and we've kept the same partner system in place where we review our own admissions, and I'm basically doing all the unit medical admin stuff, making our schedules, and generally have to pick up the slack if any exists (like if a covering weekend doc gets sick, etc.)

6) Our beds are typically at capacity, but this is also very hospital-dependent. Assume your beds won't be at capacity when working out your expected income/budget/etc. I see less than 18-20 patients/day, but I'm also the medical director and I'm covering weekends. 18-20 patients per day can get tiring as I said above, particularly if you're doing weekend coverage. I did handle it a lot easier when I was a fresh residency grad. Ironically, it took me a lot longer to see all the patients, but I didn't tire as much as I do now.
 
I worked at Encompass for a few years and left a year ago so my info could be dated.

1) I never knew a place including where I currently work where IM was primary in acute rehab setting, that is more typical of SNF so no idea how that would work.

2) The Encompasses that I know you had unlimited time off and no time off in a way. Technically if you dont work you dont get paid so no paid time off. Also we could leave whenever we wanted but we had to arrange coverage. I had a few doctors i worked with including some that would help cover on weekends that could also occasionally cover weeks. Many times when a colleague went on vacation the rest of us would split up their patients and just do extra if we couldnt find someone outside to cover. There is not that much in the contract about those things as your job is to cover the unit, they dont really care how you do it from my experiences.

3) Each place i have visited/worked had PMR primary with IM attending consulting and helping. The overnight call days and weekend were split up between all and we had some outside people that would cover and do it for extra money on the side. People like pain docs or outpt pmr working a weekend here and there for side hustle.

During the day it was important to train the nurses to know who to call. BS 400 call IM not me, pain not controlled call me not IM. IF having trouble with a particular nurse getting it usually talking to the charge nurse fixed it and some nurses were always required to go through charge. At night only charge was allowed to call on call.

4) CEO and Med Director is different everywhere, some are very helpful, some are not. The reason I left my last place was we got a new person in charge that wanted to change basically everything and dump a ton of non paid busy work and other things that screwed up my work life balance so I left, however prior to the change it was AWESOME place to work. But like I said this is not a just Encompass issue. The place I currently work I chose mainly due to the Med Director so crossing fingers he stays many years like he promised.

5) They do a pretty good job of keeping beds full, Id say you can definitely count on at least 90% capacity from the places I have been. So for instance if its a 40 bed and you are 1/2 people then figure you will average 18. Although those numbers are a little off with inpatient with admits and discharges. For instance if you average 20 patient census and 3 admit/dc a day you would actually be seeing 23 a day. I found this was enough compensation so that after 6 months I ended my outpt practice.
 
I'm not with Encompass, but I am an independent contractor so I can answer some of your questions. This turned out to be longer than I expected. Please forgive any grammar issues.

1) Workflow is dramatically different if you're primary vs IM. RNs have a tough time distinguishing who to call for a lot of things, so the default is to call the attending. Attending has to do the admit and dc med recs, which are quite time consuming. An initial H&P pays as well as an initial thorough consult note, so one could argue the consultant is getting paid more for likely less work. But on discharge it's hard to justify a high level progress note as a consultant, whereas the attending can bill more for a dc summary. It's also harder for a consultant to justify seeing a patient daily, so you may need to have a higher census if you only see folks 3x per week. If you're the attending, it's not hard to justify seeing patients everyday.

All in all, I'd say from a personal time management/financial standpoint, it's better to be a consultant (less calls, less work). But from a job satisfaction point, you'll always feel you're the patient's "real doctor" if you're primary. Also, PM&R being a consultant on our own rehab unit always sounded sad to me...

We're primary at our hospital. With good IM coverage, we've been happy.

2) Assume you'll make at $90/patient/day--I believe unless you have a poor payor mix you should make at least that. Maybe closer to $100 or even $120 with good payors (or if you bill aggressively). If you see 20 patients/day, 5d/week, 46 weeks/yr (lets assume 6w vacation), you're at $414k if you're at that $90 spot. Over $500k if you average 25 patients. That's without any weekend coverage or any stipends. Many docs are bringing in much more than $90/patient/day--part of that is based on where you live/Medicare reimbursement rates. We're more rural so we're on the lower end of things.

So $500k is reasonable if you're seeing 20-25 patients daily and have a stipend and doing some weekend/vacation coverage. But seeing 20-25 patients/day is tiring as well, so keep that in mind. You two biggest financial risks as a doc are divorce and burnout. But working hard your initial years is easier (often recent grads don't have kids, so they can work longer hours), and it's helpful in setting the stage for the future. Now that I went for a few years seeing 18-25/day, I find my life is so much nicer seeing less. I have the occasional vacation coverage to remind me what the busy years were like, but I don't miss them since I have a wife/kids to get home to. I think 14-15 is actually the ideal census for work-life balance--that still pays around $300k without stipends/weekend coverage, and I can say I'm much happier with $300k and a more relaxed schedule than I was with $500k and a busy one. Again--part of it depends on you and where you're at in life.

3) Vacation is hospital dependent. But you can't take time off if you have no one to cover you. So you find a partner who's willing to cover you (maybe you cover for them as well), or request Encompass pay a locums (keep in mind they can say no). It's easier to talk them into paying for a locums if you're the only doc on the unit. If there are a few of you, then you should all be covering for each other.

4) Call is totally depending on each individual hospital. Often IM covers IM issues 24/7 and PM&R covers PM&R issues 24/7, with the caveat that RNs often call whoever the attending is for things they're not sure of (or if they're just lazy). If IM is out, well, someone needs to cover. So unless IM has backup docs (we do--acute care IM covers if rehab IM is off-duty), then everything goes to PM&R--assuming PM&R is primary of course. If IM is primary, they can't be off.

5) I'm on a unit, so we have a program director instead of a CEO. Our director is very involved (in a good way--but I've heard of it being the other way around at other facilities) and we communicate often. But they don't dictate anything for me. We're more-or-less co-equals. They manage the unit/staff, I manage the patients.

When I was associate medical director we each individually assessed patients for admission based on the day, so really the medical director's impact on me was the same as a partner--if they were off it made a difference as I had to cover. But often a medical director will be the one reviewing all the patients for admission, assigning patients, making schedules, handling interpersonal doc disputes, etc. I'm medical director now and we've kept the same partner system in place where we review our own admissions, and I'm basically doing all the unit medical admin stuff, making our schedules, and generally have to pick up the slack if any exists (like if a covering weekend doc gets sick, etc.)

6) Our beds are typically at capacity, but this is also very hospital-dependent. Assume your beds won't be at capacity when working out your expected income/budget/etc. I see less than 18-20 patients/day, but I'm also the medical director and I'm covering weekends. 18-20 patients per day can get tiring as I said above, particularly if you're doing weekend coverage. I did handle it a lot easier when I was a fresh residency grad. Ironically, it took me a lot longer to see all the patients, but I didn't tire as much as I do now.
At $100 per patient per day you would be somewhere around $2300 daily and $48k per month. Take out billing and you would still be around 535k per year. Does this sound right?
 
At $100 per patient per day you would be somewhere around $2300 daily and $48k per month. Take out billing and you would still be around 535k per year. Does this sound right?

You probably want vacation. But otherwise yeah, if you're seeing 23 patients/day, even with a decent amount of vacation you can see about half a million in patient/insurance income (unless you have a high ratio of Medicaid/uninsured patients).

Keep in mind 23 patients/day is a heavy load, though I don't think all that uncommon with Encompass. I think it' hard to practice good patient care seeing that many patients every day though. I did it for a few years out of necessity and while it did teach me efficiency, it sort of burnt me out.

If you're working M-F without an excess amount of vacation, 14-18/day is a nicer more sustainable number of patient visits. At least in my opinion. 14-18 fills a 8-9hr day for me. I can see 20-23 in that time too because I make it fit, but it comes at the expense of being able to chat/joke around with patients/staff. Lol, I also find if I only have 10 patients visits that also takes 8hrs/day unless I have a reason to get home early (I do half the time I have a light day like that). I find I just make the day fit, for better or worse. If I have no admits I'll chat a bit with every Rn/therapist/patient I run into since there's no hurry.

As a new residency grad, 20-23 patients would've probably taken me 12hrs or more (assuming 19-20 follow-ups/discharges and 3-4 new patients). I've heard of folks rounding both far quicker and far slower than myself.

I should add I personally see closer to $85-95 per patient/per day as I'm in a more rural area and I don't bill that aggressive.
 
I work at an Encompass where IM is primary and PM&R is a consultant. IM puts in admit orders, and discharge summaries/med rec. I love my job.

1. Compensation/billing is the same. Minus discharges. Workflow much simpler as a consultant, less distractions.

2. CEO will expect you to arrange your own vacation coverage. Typically split between however many PM&R docs are at the hospital. Maybe they will help with locums, but probably only in very rural areas. You could hire a midlevel to help with weekend/vacation coverage. When PM&R is a consultant, it is ok for a midlevel to do the admission consult. A “rehab physician” just needs to do 3 F2F visits every week, attend IDT conferences, sign IPOC and prescreens. Some IM doctors can actually function as a “rehab physician” as long as they have worked long enough in an IRF and completed appropriate rehab-related CME.

3. Our hospital contracts with an IM staffing company. We have our usual IM docs there but the staffing company is responsible for providing a backup at all times. IM is primary and takes after-hours call (and gets paid a stipend to do so). During work hours IM may defer pain management and other rehab-related issues to PM&R. Nursing will usually just call IM for any issue.

4. Very hospital dependent. I get along great with the CEO and med director at mine. CEO is responsible for meeting corporate metrics (keep census >85%, limit acute transfers, length of stay, and SNF discharges). Med director helps enforce this with the other docs and collaborates with DON/DTO. For the most part this is reasonable. The typical gripes you’ll hear from most PM&R regarding Encompass is the pressure to approve “soft” patients with minimal acute medical issues or pressure to use CMS diagnoses on borderline cases (encephalopathy/CIM). It’s hard to meet the 60% rule while simultaneously keeping the hospital full. The successful hospitals will find a happy medium with all these issues.

5. As above. Our hospital usually stays 80-90% but may drop to 65-70% or so ocassionally. Again, requirement is 3 F2F per week. You’re leaving money on the table if that’s all you do. The correct answer is see the patient as often as is “medically necessary”. I’ve gone months seeing 20-25 patients every day and you burn out pretty quickly doing that. 15 is the sweet spot for both career longevity and a decent income. To each their own.
 
It’s pretty rare for PM&R to be a consultant and not primary for ARU, right?

@lejeunesage should reply to this thread
I don't have anything to add to what RangerBob said. It's quite possible to be consultant AND not just attending but medical director. Much better quality of life but I always struggled to add value.
 
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