having been a CNA in the ED and now an EM intern, I have had a unique view of both sides. Triage is tough, and the nurses can sometimes get alot of grief for it. sometimes the pt will not give much history or simply not want to mention that they have had 15 rounds of unprotected anal intercourse to the triage nurse. things can often get much more complicated once the pt is in a gown and more info comes out.
I think it would be a great experience for residents to spend one or two shifts in the "triage box" during residency to get a close look at this very tough job.
now for the OP-why we are not "triage nurses." Having been in the ED for a few months now, there are times where I do feel like a triage nurse. SO MANY patients cannot get into their PCP for simple things and present to the ED with primary care complaints, not true emergencies. With resources being somewhat limited in the ED, there are times that all we can do is rule out the bad stuff and have them follow up with their doctor or over to ortho clinic. While they may not be emergencies, they are emergencies in the eyes of the patient, and need to be addressed, if not to just ease their mind. PA's and NP's can help fulfill this role in many EDs. I do not have anything bad to say about PAs and NPs, I think they are very valuable. The key is that they still check things by a physicians, who has a broader differential running around in the back of their mind, possibly has a better understanding of the pts physiology. Just as an FP or internist can diagnose ACS without being a cardiologist, the PA or NP can do a lot to help in the ED.
Alot of time I feel more like a social/public health worker than a triage nurse or physician. As an ED doc I have to know about community resources, how to get a bus pass, home health nurse follow-up, STD testing, behavioral health issues, school physicals, etc... I also have to be up to date on the new street drugs, that high school wrestlers are having problems with MRSA, that penis and clit piercings are cool, that there is an increase in hispanic gang activity, and how to really effectively screen for domestic violence and rape.
We are not triage nurses because we have been to medical school. We do a 3-4 year residency where we spend 80+ hours a week seeing the gamut of physical disease, putting g-tubes back in at 3am, the neutropenic fever, codes, labor that isn't progressing, etc... When the seemingly easy diagnosis of "dizzy" presents at 2pm sunday afternoon while singing at church, we have to think of 15 other possible diagnoses that could kill this person. I don't want the nurse at triage to be at the helm if this is my mother. I find that there is nothing wrong, recommend weight loss and to stay away from fried chicken, and ask her to follow up with her PCP.
The nurse who has been working for 20 years who has seen 100's of central lines asks me to put the central line in the patient who needs dopamine NOW. I have seen three, and have failed two of them myself. I get the kit, find the pulse with a doppler, and go for it. I have taken gross anatomy, I guess that is why I am more qualified? when the s##t hits the fan, they call the doctor, bottom line. I get the LP tray for the 400 pound woman with a headache and no discernible landmarks. We don't get 30 minutes of protected time every day for lunch breaks. There are 12 hour shifts where I don't eat or even urinate. We can't take 10 minutes every two hours for a smoke break either. I can't leave exactly at 11pm when my shift is "over." Those are a few things that make us different from the triage nurse. I am not complaining, nor putting down nursing-many of the ED nurses I have met are brilliant and know how to work in the crunch. I love my job and the responsibility and rewards that come with it. I knew what I was getting into by seeing it as a CNA before starting medical school.
As for physicians who consider ED docs to be triage nurses, they have deep problems with themselves. Any physician who degrades another specialty is a prick. I have seen a critical care doctor with a pretty bad reputation for bashing EM physicians roll into the ED as a patient suffering with a stroke. he did fine, but the words he spoke with a paralyzed face will stick with me forever-"please doc, help me." With a cup of coffee in his hand and a cool voice the EP simply said, "don't worry, we'll take care of you." And we did. And he is still an ass.
We don;t know everything, never will. But we know more about everything, than any other specialty. "Jack of all trades, master of none" as some people say. Broken fingers, vaginal bleeding, MI, renal failure, optho, radiology, dentistry, etc... The internist who complains about the "soft admit" for chest pain, doesn't see the 15 patients we send back to the chest pain center over night for rule out. Will I know the exact cause of the person's abdominal pain in every case? No. But I have seen internists and surgeons mentally masturbate on rounds for 2 weeks over the same patient. I have even seem the same physicians discharge patients home, and have them return to the ED with the diagnosis still not being made. Also, patients who have been discharged home only to return to the ED to deal with the post-op complications. Most of the time I can take care of it and send them home. If it is complicated and the surgeon needs to see the patient, I call. Does this make me a triage nurse? Maybe so in some eyes. Our rounds are 2 minutes as you and the attending walk into the room. We don't have the luxury of sipping coffee and figuring out which 7th generation quinolone has a greater MAC in stagnant urine in a quadriplegic patient with a creatinine clearance of 3. i also see and do more in a 12 hour ED shift than on a 30 hour gen surg shift.
Even more, i see 5 patients a day who are told to go to the ED for their complaint-even for pharyngitis. If anything, the ED has become a dumping ground for doctors offices that have become overfilled and where patients have to go because there is no alternative because they aren't taking new patients or their office closes at noon on fridays. If physicians want to demean EPs, I say we let them carry the pager to see THEIR patients for everything, 24/7-weekends and holidays. The evolution of EM has taken a lot of the load off of other specialties. We all chose to enter this profession-you have to take to take the good and the bad-even those annoying calls from the "ED triage nurse doctor." The internist gets weekends and nights off with occasional call-some much more than others. I respect them immensely. The EP works nights and weekends and gets 15 days off a month. Give and take, good and bad. We are all supposed to be taking care of the patient. The overwhelming majority do this very well.
Just my 3 cents...