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We just implemented EPIC. As a group we are having some difficulty with a few things and you wou,d think that after all this time the installers and super users would have run across these issues and have a solution but they don't. They just say, "we are working on that and I will get back to you."
One thing that is really driving us crazy is OB and labor epidurals. I'm hoping somebody here can help me with this. Recently, our billing has sent me this statement:
We’re seeing records where physician is selecting Anesthesia Epidural Block instead of Labor Analgesia.
To charge correctly, need to select Labor Analgesia record type in OB unit.
Any ideas?
Also (these are some questions from my group),
1) Assume epidural placed overnight by call person, when next day new call person comes in at 0700 are we making it a policy that new 0700 Call person signs into that record as "staff"?
2) If answer to above is yes, new Call person assumes staff role at 0700, then is a face time required at that time of staff change?
3) Also, when Call person comes in at 0700, if an epidural placed overnight has since delivered, is it the call persons duty to determine which epidural pts delivered, what time delivery was, and enter into each chart to document delivery time as anesthesia stop time?
4) Should we be doing a face time on every patient since some insurances seem to require this? some of our payors are a flat fee and some are paid by time units.
These are just some issues with EPIC. Any help would be appreciated.
One thing that is really driving us crazy is OB and labor epidurals. I'm hoping somebody here can help me with this. Recently, our billing has sent me this statement:
We’re seeing records where physician is selecting Anesthesia Epidural Block instead of Labor Analgesia.
To charge correctly, need to select Labor Analgesia record type in OB unit.
Any ideas?
Also (these are some questions from my group),
1) Assume epidural placed overnight by call person, when next day new call person comes in at 0700 are we making it a policy that new 0700 Call person signs into that record as "staff"?
2) If answer to above is yes, new Call person assumes staff role at 0700, then is a face time required at that time of staff change?
3) Also, when Call person comes in at 0700, if an epidural placed overnight has since delivered, is it the call persons duty to determine which epidural pts delivered, what time delivery was, and enter into each chart to document delivery time as anesthesia stop time?
4) Should we be doing a face time on every patient since some insurances seem to require this? some of our payors are a flat fee and some are paid by time units.
These are just some issues with EPIC. Any help would be appreciated.