No ma'am, it's not my approach - mostly, they're just very unreliable.
They're very nice to me, and I am to them - but then they disappear and don't respond to reminder emails.
It reminds me of my church: I'll have a good conversation with someone via text, then in the middle of it - despite no offensive comments, he disappears (repeatedly, and never responds in the future). But when I see him at church, he'll talk to me for hours - longer than I want to chat.
The first IRB guy I contacted in April. It's been about 4 months since he has replied, and I sent two reminders.
The second guy said he'd call me last Thursday. Without any e-mails between when we scheduled and the time he was supposed to call that could have upset him, he didn't call - and hasn't responded to my reminder e-mail.
There's a lot of stuff like this... It's a low quality school. For example (of its quality), in just one class - I found 10-20 errors on the quizzes. The professor agreed with me in all but one case (Ironically, I told him that I gave the wrong answer. He said I gave the correct one), and he thanked me for pointing out the errors. I was ahead in my school work, so he was able to correct them before the other students got to the same incorrectly marked quiz answers.
That's A LOT of errors for one class! And most classes I've been in have errors, but about a third of the time - the teachers will completely ignore my e-mails, in which I quote the textbook, quote the quiz, and ask them to take a look.
Changing schools isn't an option. I'm disabled / low income, this is the only one I know of that I can afford with my pell grant. Thanks, though!