I feel like I always have to preface my comments with "everyone's experience may not be like mine..." but...
I got lucky. I called the office and managed to catch someone answering the phone, and started talking. I got even luckier because the person I got hold of had to be the most helpful, knowledgeable and kind person I have met in all my pre-med experience. If I had spoken with this person and gotten advice when I had first applied to med school, I probably would be posting my acceptance to a med school, rather than my acceptance to Georgetown.
From there, I just made a point of keeping in regular contact. Asking what I could do to help flesh out my application further, making sure they knew how important their program was to my plans, letting them know how I felt that their program was exactly what I needed to solidify my application for next year.
The last week or so before I heard, I had interviews for both Ross and St. George coming up. So, the last contact I had before I was told my status was to ask if they thought I might hear something before the interviews so that I could cancel the IV's if I was accepted.
I would just recommend calling them. I don't know if everyone in that office is as friendly, helpful, etc as the person I worked with. However, I suspect, based on what I have heard and seen with my own eyes that they are. There seems to be a genuine concern and desire to see their students succeed. I have the distinct impression that from the day that I step on to that campus, I will have all the support I need (and more).
If you aren't comfortable calling, you can also ask questions of Dr. Myers (I'm not sure of his exact title/position, but I believe he is *the* honcho, or very close to it) online. There is a yahoo group that is for the program:
http://groups.yahoo.com/group/physios/
And he is good about answering questions the same day or the next.
Lert me know if I can answer any other questions.