Had my second day interning for CVS and I have questions

This forum made possible through the generous support of SDN members, donors, and sponsors. Thank you.
I'm a pharmacist for Wags and we don't have any lunch breaks at all. There's no such thing as 15 min breaks either. Can you imagine if the rph takes a break for even 10 min, do you know what will happen to the pharmacy? If you work at busy stores, the place will be a disaster when you return from your "break".
 
I'm a pharmacist for Wags and we don't have any lunch breaks at all. There's no such thing as 15 min breaks either. Can you imagine if the rph takes a break for even 10 min, do you know what will happen to the pharmacy? If you work at busy stores, the place will be a disaster when you return from your "break".

I'm at a 2000 script per week store and always take at least 15 minutes if not a half hour for my 12 hour shifts. Not exactly appropriate for the amount of hours worked but definitely better than nothing. The pharmacy won't fall apart if you set appropriate expectations with your technicians.
 
That's dumb, I'm tired of being a slave to the customer. They just treat me like some machine whose only purpose in life is to be shoved around and cursed at to get their medication. I have a life, I want to eat, I need breaks. I shouldn't have to be on my knees to these people for my entire day with absolutely no food or water to survive

Aren't you the one who thinks pharmacy techs are the scum of the earth because they don't want to be pharmacists? Pretty sure I remember that correctly.

Even in the hospital field, pharmacists don't always get a lunch break. I work in hospital and outpatient infusion and my "break" schedule is completely dependent on my patients showing up on time, getting labs done. Sometimes there isn't a break, and you learn to deal with it.

If that's unacceptable to you, then you shouldn't be a pharmacist. You don't like working with techs, and you don't like working with customers. You demand a lunch break. You probably don't like working with other pharmacists either. You're in the wrong profession.
 
Hi everyone, yesterday was my second day interning for CVS. On friday I did 6 hours and saturday I did 7 hours. Overall it was pretty straight forward. I've done retail at a department store before so I was use to the constant swarm of customers coming in; the store is open 24 hours. I don't really mind the work, just standard retail stuff, dealing with customers, learning how to use the system, it's all very simple. My one and only HUGE problem though is how breaks work around here.

At my other job which was retail at a department store we would have scheduled breaks. If you work at least 5 hours but not 6 you get a 15 minute paid break. If you work 6 hours or more you get a 30 minute unpaid break and the standard 15 minute break. Most of the time I wouldn't clock out when I went on the 30 minute break though so I would still get paid for it. However, I don't understand how breaks work at this CVS. The first day the pharmacist was super busy all the time so we barely got a chance to speak with each other. About 2 and a half hours after I got there and we had no customers I go up to her and ask if there's a break schedule. She tells me that there is none and usually no one takes breaks around here. I told her, what about eating? She says that usually everyone just brings food and takes it to the back of the pharmacy and eat it in between customers. In my mind I'm thinking, "wow are you serious". That all sounds really stupid. It was my first day though so I just asked if I could take a small break to eat the food I brought with me and she just said "ok" while still looking at her computer screen. So I take my coat off and go to the locker room which is a tiny ass room with some lockers, a table, and chair. I open my locker and start eating the peanut butter and jelly sandwich I packed. At my other job I would always bring in a sandwich and my water bottle for lunch and during my 15 minute break I'd walk to a pizza shop nearby and get a pepperoni slice for 2.50 including tax. Then I would eat that, my sandwich and drink my water and that would be my lunch. I was completely satisfied with that, but apparently now that I started working at CVS I downgraded.

After I ate I use the rest of my 15 minutes to just mess around on my phone. I go back to the pharmacy and continue to finish the day. By the time I got out at 10pm I was so hungry because my sandwich didn't fill me up so I walked to a tacobell a block away (which I wanted to go to on my break, but I didn't want to tell the pharmacist I planned on leaving the store) and then I realized they were closed except for the drive thru. Me being a poor college student, I walk up to the drive thru window and explain that I didn't have a car but would still like to order. They nicely agreed and got me my meal as I paid.

The next day something similar happened. Everything was going swell up until my break. It's about 3 hours after I got there and at this time I would normally go on break if I was at my other job. So again, I go up to the pharmacist and ask if I could go on a 15 minute break. She asks if I really had to go because it was just me, her and another girl working at the time. I said I just wanted to eat my food. She said you can eat it in the back. I walk out all pissed and get my bag from the locker, come back, and throw it on the counter in the back of the pharmacy. I'm just about to start eating and then I'm told to get the drive thru. After being juggled around between a bunch of customers I'm finally able to go back and eat my food for a solid 3 minutes before someone else comes and I have to pause eating my meal. I start to think, "wow is this really how it's gonna be for the remainder of my time here, this is awful". About an hour later the pharmacist and the other girl decide that they want to order food. Once their food comes 45 minutes later they just set it on the back and continue to deal with customers. I'm not even sure the pharmacist ate the pizza that she ordered.

I don't understand why they can't just give us breaks. The next day I work is tuesday but correct me if I'm wrong, isn't it illegal to not get a 15 minute break if you work for at least 5 hours? If you can't take lunch breaks in retail then I don't want to do retail. This is unbelievable. All I ask for is 15 minutes of not being bothered with to just sit and enjoy my food. I can already tell how annoying it'll be for me to come up to the pharmacist again on tuesday in the middle of my shift and ask for a break. Why can't they just give us scheduled breaks? Honestly I don't even think I'll ask. I might as well just go to the locker and get my bag in the middle of my shift and just start eating in the pharmacy like I did last time. This is horrible and I feel like I'm suffering. I don't want to get use to this **** method of a lunch break. It's not even a lunch break, it's being a slave to customers and not even being allowed to enjoy a meal for 15 minutes. You have to bring it back to work and shove it down your throat before the next customer comes. Retail, you already look like complete **** in my eyes.
That's CVS for ya. I plan to never work for them as they work and treat you like a dog
 
Aren't you the one who thinks pharmacy techs are the scum of the earth because they don't want to be pharmacists? Pretty sure I remember that correctly.

Even in the hospital field, pharmacists don't always get a lunch break. I work in hospital and outpatient infusion and my "break" schedule is completely dependent on my patients showing up on time, getting labs done. Sometimes there isn't a break, and you learn to deal with it.

If that's unacceptable to you, then you shouldn't be a pharmacist. You don't like working with techs, and you don't like working with customers. You demand a lunch break. You probably don't like working with other pharmacists either. You're in the wrong profession.

He can always open his own pharmacy and make his own rules.

PS: When I interned/teched at CVS, I always got a break. I was also the designated food acquirer. Asked everyone what they wanted to eat, collected money, go to the restaurant, order food, bring it back. All on the clock.

And in the hospital I used to work at, me and my 3pm-11pm shift partner had an agreement in place to take 2 hour breaks.

Plus we had a system in place with the tech that worked there to inform the other person in case of management dropping by (I lived close enough away that I could be back at the hospital within 3 minutes.) Our director had a nasty habit of forgetting something in his office once every other week and popping by around 7-9pm.
 
Last edited:
I just saw someone post this but honestly I'm glad I work as a grad intern and will be working as a licensed pharmacist in California. I honestly would never work retail in any other state. Idk how they get away with no breaks in other states, it literally breaks all federal labor laws. I was an intern in the Midwest for 3 years, worked retail and hospital, always got a break and always took it. I have friends who work 13 hour days in other states, no breaks. I'm like after 4 hours my mind needs a break from the crazy so that I can focus and not make mistakes. While California cost more to live it sure has its benefits when it comes to pharmacy.
 
I just saw someone post this but honestly I'm glad I work as a grad intern and will be working as a licensed pharmacist in California. I honestly would never work retail in any other state. Idk how they get away with no breaks in other states, it literally breaks all federal labor laws. I was an intern in the Midwest for 3 years, worked retail and hospital, always got a break and always took it. I have friends who work 13 hour days in other states, no breaks. I'm like after 4 hours my mind needs a break from the crazy so that I can focus and not make mistakes. While California cost more to live it sure has its benefits when it comes to pharmacy.
What exactly are the break/meal rules in CA? I'll be starting my IPPE at a CVS soon as may potentially end up working as an intern for CVS in the long term, and am curious to see what exactly we are allowed here.
 
What exactly are the break/meal rules in CA? I'll be starting my IPPE at a CVS soon as may potentially end up working as an intern for CVS in the long term, and am curious to see what exactly we are allowed here.

You can't work more than 5 hours without getting a 30min lunch. So 8 hour shift 30 min lunch, 12 hour shift 2 lunches. You also get 2 10 min breaks that are "on the clock" that you can take at your discretion.
 
You can't work more than 5 hours without getting a 30min lunch. So 8 hour shift 30 min lunch, 12 hour shift 2 lunches. You also get 2 10 min breaks that are "on the clock" that you can take at your discretion.
Thanks for the reply! For the breaks, do I have to work a certain number of hours before I qualify for one?
 
At CVS, techs are entitled to a 15 minute paid break if it is less than 6 hours (not MANDATED by law), and 30 minutes un-paid break for over 6 hours (mandated NY state law).

I am okay with my techs taking a 15 minute break. Most of my techs do not do it. At the same time, I also let most of my techs eat in the pharmacy... use cell phones..., etc while working. If they take their 15 minutes break, I ask that they do not eat, shop, or use cell phones while in the pharmacy as per CVS rules, and to do it during their 15 minutes break.

Me and my partners ask people to go on breaks when it is slow. I do not let techs take breaks during "power" hours because my store is high volume. I do not allow more than one person to go on break at a time.

It goes both ways... I believe in treating people like people.... I have some techs who asks for their 15 minutes break and I have no problem with it what so ever. I have techs who choose to work even if I ask them to go on break (CVS culture...) and I trust them to do anything they have to do as long as the work is being done.
 
I am also a firm believer in my interns putting in the work....

I hold them to a higher standards than my techs because I treat them as my future colleagues. They are allowed to go on break when the work is done just as I have to. I still have them take their 30 minute breaks because that is required by law.

Breaks and controlled distractions are very important in working in a stressful environment. They serve the same purpose as vacation..., and that is to make employees more productive. Anybody who does not understand that a fully, well rested, full employee is more productive than a stressed out employee working 12 hours without break should not be a pharmacy manager.
 
Last edited:
At CVS, techs are entitled to a 15 minute paid break if it is less than 6 hours (not MANDATED by law), and 30 minutes un-paid break for over 6 hours (mandated NY state law).

I am okay with my techs taking a 15 minute break. Most of my techs do not do it. At the same time, I also let most of my techs eat in the pharmacy... use cell phones..., etc while working. If they take their 15 minutes break, I ask that they do not eat, shop, or use cell phones while in the pharmacy as per CVS rules, and to do it during their 15 minutes break.

Me and my partners ask people to go on breaks when it is slow. I do not let techs take breaks during "power" hours because my store is high volume. I do not allow more than one person to go on break at a time.

It goes both ways... I believe in treating people like people.... I have some techs who asks for their 15 minutes break and I have no problem with it what so ever. I have techs who choose to work even if I ask them to go on break (CVS culture...) and I trust them to do anything they have to do as long as the work is being done.

I'd let em eat/ study (interns) or use their cell phones (if there's no prescriptions to fill/customers to help). Shop, nah.
 
I'd let em eat/ study (interns) or use their cell phones (if there's no prescriptions to fill/customers to help). Shop, nah.

As in go out and buy personal stuff... ie shampoo, snacks, etc.
 
I remember my time at the "big box", Yes I was entitled to a break but OMG, like the other poster said, I couldn't imagine coming back from my break looking at the screen all bleeding red LOL. I am now at a better place where I have a paid 45-min lunch (sometimes I can even go for 60 minutes if I want to) and two to three paid 15-minutes breaks. As far as interns, I always give them 1 hour lunch but absolutely no cellphone/texting/ facebooking/ twitting during on-the-clock hours. For true emergency, they are welcome to tell their callers to call the pharmacy and ask for them. I did have a guy whose wife got her water broke during his shift and he got the call on the pharmacy phone. My techs are allowed to have their entitled breaks (one 30 mins for 8-hours shift and two 15 mins for shift lasting 5h to <8h). I understand where the poster of this story come from; it's exhausting to your mind to the level of numbness where you can't even discern the difference between amoxicillin 875 and augmentin 875 if you can't take a break. one of these days, somebody needs to stand up to the overt abuse of pharmacists from these heartless retail chains ....
 
Thanks for the reply! For the breaks, do I have to work a certain number of hours before I qualify for one?
No you just have to work at least 5 hours. Most people take their breaks around every 2 hours or so depending on if its busy. This applies to pharmacists too in CA. I work as a grad intern still until my license post *crossing fingers that its soon* I only take my lunches and have only taken my "10 min breaks" if I felt completely overwhelmed (which has happened a couple times especially after a good loud convo with an angry customer) otherwise I'm so busy that I don't even realize it has been 4 hours and time for lunch 🙂. I love CA labor laws I thought I'd be working 13/14 hour days no breaks back in the Midwest but luckily got a job out here and am grateful, plus the perks of true overtime are AMAZING!
 
Top