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- Jul 17, 2016
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I have recently graduated from Henry Ford internal medicine residency program and have decided to write this review due to multiple questions I’ve been getting from friends applying for residency. In general, I hated working in Henry Ford but would like to mention the Pros and Cons of this program. I do believe that the cons outweigh the pros by a factor of 20. There was a previous review from someone named Medicine_Gal, but for some reason it was deleted. I did agree with 90% of what she had said.
Pros:
1. Intense Training: I think the training in this residency program is good. It’s VERY intense (too intense in a lot of cases). As a result, by the time you are done with residency, your confidence level is quite good as you have taken care of A LOT of sick patients.
2. Fellowship Placement: Even though, research opportunities in Henry Ford are extremely scarce, the fellowship placement is overall good. Most of the residents match into fellowships (mostly in the mid-west).
Cons:
1. Resident Abuse:
From three years of training in this hospital, I can tell you that this program is ABSOLUTELY ABUSIVE towards its residents (in every possible way). Residents are used as ‘cheap labor’. Our schedules can be changed anytime during the training to “fill” hospital’s deficiencies. Best example is a few years ago when they forced residents to do the “hospitalist floor” due to lack of hospitalists (the hospitalist salary is really low there so their hiring rates are low). Due to deficiency of hospitalists, residents were forced to give up an elective from their schedule and were made to do the hospitalist floor. That floor is now a part of the “training” to give them the “hospitalist experience” (needless to say that this floor is not 7 on 7 off). Another area where residents are being screwed is the “telemetry” service. The telemetry service which has close to 60 beds is covered by the residents and the hospitalist service. However, the hospitalists don’t do any admission until the residents have been capped (cap is 28 patients). This means that if you start the day at 6AM, the residents will keep admitting patients while the hospitalists chill out in their rooms. By the time the residents have 28 patients, there will be another 20 being discharged (telemetry has extremely high turnover) so they can now admit 20 more. Needless to say that on a daily basis, 3-4 patients can hit the floor at the same time and one residents has to admit all of them while the on-call hospitalist chills out in his room. In summary, the residents continue to admit day in and day out. Program does not realize that such a structure creates an unsafe environment of patients by promoting resident fatigue. Quality of patient care drastically falls when the residents are under so much stress. A logical question would be, “WHY CAN’T WE SPLIT THE ADMISSIONS WITH THE HOSPITALISTS?”… I’ll tell you why, BECAUSE NO ONE GIVES A DAMN. Program knows they can do this to the residents as they have absolutely no power to say or do anything. If someone ever tries to raise such concerns, he’s the ‘trouble maker’ and ‘need extra attention’.
2. Malignant Environment in the ICU:
Henry Ford has one of the biggest ICUs in the country (literally). Residents are made to do 30 HOUR CALLS EVERY 4TH DAY (yes, like they used to do in 1980s). A problem which is easily fixable by creating a night float system in the ICU. Residents do 4 months of ICUs, all in 2nd year (don’t know why they can’t be split). The turnover in Henry Ford ICUs is massive. They have the sickest of the sickest patients. Every single resident who is on call gets destroyed on every single 30hr call. On top of that, some of the ICU staff are very malignant. One particular staff worth mentioning is Dr. Jenni Swideren (I am not using her actual name). Dr Swideren (who is also the director of the ICU) has taken it upon herself to choose 4-5 residents every year that she wants to destroy. She routinely harasses them and calls the program director with random complaints on a routine basis. In fact, based on her rounding style, most residents agree that she is psychologically unstable. There is absolute disregard of the fact that this vicious cycle of 30hr calls can take a toll on residents’ physical and mental health. Instead of appreciating the hard work, residents are routinely abused by this (and other) staff physicians. Staff seems to forget that coming in and rounding on 18 patients in the morning and getting summaries of what happened to them is one tenth of the work the resident had to do to admit them over night. If a small mistake is made by the resident, they are declared to be not competent enough to graduate from the program. Several residents over the past few years had to do 4 years in this program (instead of 3) because of these declarations.
3. 30 hour call schedules:
We have 30 hour calls on the floors as well. Every single one of them is brutal. The patients do not stop coming until residents are capped. These calls are inhumane. There are no well defined call rooms to take a nap. On call residents are wandering in the hallways (like zombies) all day. The number of call rooms have actually decreased since the time I started residency there. Program is aware but does not care.
4. LACK OF APPRECIATION:
This aspect of training jumps out the most. Despite all the hard work we do and the pain we are put through, there is absolutely no appreciation from anyone. Residents are treated like trash.
5. Poor continuity clinic setup:
Unfortunately, Henry Ford’s continuity clinic has no ‘continuity’. There are 13 patients scheduled on a full day clinic and you are lucky (literally speaking) if one of them is a follow-up patient you saw previously. I don’t know why they fail to do that, but there is absolutely no continuity. Every patient has a 30 minute appointment. If they show up 30 minutes late, they will be seen. If they show up 2 hours late, they will be seen. If they show up at the end of the god damn day, they will still be seen. All of our patients know they can show up whenever they feel like it and they will still be seen. As a result, a 8am to 5pm clinic turns into a 8am to 7pm clinic. Program will not fix this as they will lose money if late patients are not seen.
(PS: In most ‘reasonable’ hospitals, there is usually a grace period for each patient e.g if they don’t show up within 15 minutes after their appointment start time, they will not be seen by the clinic)
6. Lack of safe Transfers:
Henry Ford is a tertiary hospital so we get transfers from outside hospitals on a daily basis. Needless to say, these incoming patients are generally very sick (hence the need for transfer to a tertiary hospital). There is team of abusive, foul-mouth, incompetent and careless nurses called ATMO that is responsible for bed assignment to these patients and also gives report to the resident who will admit the patient. The reports given by these ATMO nurses are ridiculous ‘one-liners’. Let me give you guys an example. ATMO report was “This guy is a 65 year old male with cirrhosis, coming in from Saginaw, for liver transplant evaluation. He is on cefepime, vancomycin, flagyl, keppra and Bactrim”. My response, “why is he on all those medications?”. ATMO response, “I don’t know, he will come with paperwork so you can go through that and find out, we don’t have time to go through details of every patient”…….The patient comes to the floor, apparently, he was in the outside hospital for 45 days, was in their ICU for septic shock, had acute kidney injury and now on hemodialysis, had a hemorrhagic stroke in the ICU resulting in complicated seizures with aspiration pneumonia requiring more ABx, cultures were growing MRSA in blood with evidence of infective endocarditis, also had a tracheostomy and PEG tube in place. Now compare this patient’s presentation with the information given to the resident by ATMO. If you try to ask them questions, they will abuse the hell out of you over the phone and report you to the program. You are not allowed to contact the transferring hospital physician to ask questions about the patient AS IT IS AGAINST HOSPITAL POLICY. I repeat, IT IS AGAINST HENRY FORD HOSPITAL’S POLICY FOR THE ADMITTING RESIDENT TO CALL THE TRANSFERRING HOSPITAL TO GET MORE INFORMATION ABOUT THE PATIENT. We confirmed this with the program’s leadership.
7. Lack of Support from the Department:
Imagine this, you are working on your 30 hour shift. You admit an IV drug abuser for missed hemodialysis. He is constantly harassing you to give him IV narcotics and IV Benadryl for no apparent reason (obviously, to get high). You speak with him and tell him that you will only be able to prescribe him non-narcotic pain medications. He is furious and calls the patient advocate and tells her that he’s not happy with the attitude of the residents and they are not treating him with respect. The matter obviously reaches your program director. What should the program do about that? I’ll tell you what Henry Ford will do. They will destroy you over this. You will carry the reputation of a ‘bad resident’ for the remaining years you stay there. The PD, in this case, will be your biggest enemy. Your job will be threatened by him and you might even lose it. There will be absolutely no consideration of the context. They will mark it as your fault and you will continue to suffer. No one will realize/appreciate that you did the right think. Everyone will focus on how a patient was unhappy by the services provided to him by you. Your life will be a living hell.
8. Scarce Research Opportunities
Its not really a true academic institution. Work load is so much that there is barely any time to read up on things. Same goes for research. To get a decent research project, you have to jump through so many hoops that by the end, you’ll have second thoughts about applying for fellowships.
Overall Impression:
My overall impression of Henry Ford is a crappy one. If I could go back in time and do it all over again, this place would not even be in my top 10. You should train in a program that respects you. A program that does not threaten to fire you because one single psychologically unstable ICU staff thinks that you are incompetent. A program that does not treat you based on their monetary needs. A program that cares about your learning. And most importantly, a program that treats you like a human being.
Pros:
1. Intense Training: I think the training in this residency program is good. It’s VERY intense (too intense in a lot of cases). As a result, by the time you are done with residency, your confidence level is quite good as you have taken care of A LOT of sick patients.
2. Fellowship Placement: Even though, research opportunities in Henry Ford are extremely scarce, the fellowship placement is overall good. Most of the residents match into fellowships (mostly in the mid-west).
Cons:
1. Resident Abuse:
From three years of training in this hospital, I can tell you that this program is ABSOLUTELY ABUSIVE towards its residents (in every possible way). Residents are used as ‘cheap labor’. Our schedules can be changed anytime during the training to “fill” hospital’s deficiencies. Best example is a few years ago when they forced residents to do the “hospitalist floor” due to lack of hospitalists (the hospitalist salary is really low there so their hiring rates are low). Due to deficiency of hospitalists, residents were forced to give up an elective from their schedule and were made to do the hospitalist floor. That floor is now a part of the “training” to give them the “hospitalist experience” (needless to say that this floor is not 7 on 7 off). Another area where residents are being screwed is the “telemetry” service. The telemetry service which has close to 60 beds is covered by the residents and the hospitalist service. However, the hospitalists don’t do any admission until the residents have been capped (cap is 28 patients). This means that if you start the day at 6AM, the residents will keep admitting patients while the hospitalists chill out in their rooms. By the time the residents have 28 patients, there will be another 20 being discharged (telemetry has extremely high turnover) so they can now admit 20 more. Needless to say that on a daily basis, 3-4 patients can hit the floor at the same time and one residents has to admit all of them while the on-call hospitalist chills out in his room. In summary, the residents continue to admit day in and day out. Program does not realize that such a structure creates an unsafe environment of patients by promoting resident fatigue. Quality of patient care drastically falls when the residents are under so much stress. A logical question would be, “WHY CAN’T WE SPLIT THE ADMISSIONS WITH THE HOSPITALISTS?”… I’ll tell you why, BECAUSE NO ONE GIVES A DAMN. Program knows they can do this to the residents as they have absolutely no power to say or do anything. If someone ever tries to raise such concerns, he’s the ‘trouble maker’ and ‘need extra attention’.
2. Malignant Environment in the ICU:
Henry Ford has one of the biggest ICUs in the country (literally). Residents are made to do 30 HOUR CALLS EVERY 4TH DAY (yes, like they used to do in 1980s). A problem which is easily fixable by creating a night float system in the ICU. Residents do 4 months of ICUs, all in 2nd year (don’t know why they can’t be split). The turnover in Henry Ford ICUs is massive. They have the sickest of the sickest patients. Every single resident who is on call gets destroyed on every single 30hr call. On top of that, some of the ICU staff are very malignant. One particular staff worth mentioning is Dr. Jenni Swideren (I am not using her actual name). Dr Swideren (who is also the director of the ICU) has taken it upon herself to choose 4-5 residents every year that she wants to destroy. She routinely harasses them and calls the program director with random complaints on a routine basis. In fact, based on her rounding style, most residents agree that she is psychologically unstable. There is absolute disregard of the fact that this vicious cycle of 30hr calls can take a toll on residents’ physical and mental health. Instead of appreciating the hard work, residents are routinely abused by this (and other) staff physicians. Staff seems to forget that coming in and rounding on 18 patients in the morning and getting summaries of what happened to them is one tenth of the work the resident had to do to admit them over night. If a small mistake is made by the resident, they are declared to be not competent enough to graduate from the program. Several residents over the past few years had to do 4 years in this program (instead of 3) because of these declarations.
3. 30 hour call schedules:
We have 30 hour calls on the floors as well. Every single one of them is brutal. The patients do not stop coming until residents are capped. These calls are inhumane. There are no well defined call rooms to take a nap. On call residents are wandering in the hallways (like zombies) all day. The number of call rooms have actually decreased since the time I started residency there. Program is aware but does not care.
4. LACK OF APPRECIATION:
This aspect of training jumps out the most. Despite all the hard work we do and the pain we are put through, there is absolutely no appreciation from anyone. Residents are treated like trash.
5. Poor continuity clinic setup:
Unfortunately, Henry Ford’s continuity clinic has no ‘continuity’. There are 13 patients scheduled on a full day clinic and you are lucky (literally speaking) if one of them is a follow-up patient you saw previously. I don’t know why they fail to do that, but there is absolutely no continuity. Every patient has a 30 minute appointment. If they show up 30 minutes late, they will be seen. If they show up 2 hours late, they will be seen. If they show up at the end of the god damn day, they will still be seen. All of our patients know they can show up whenever they feel like it and they will still be seen. As a result, a 8am to 5pm clinic turns into a 8am to 7pm clinic. Program will not fix this as they will lose money if late patients are not seen.
(PS: In most ‘reasonable’ hospitals, there is usually a grace period for each patient e.g if they don’t show up within 15 minutes after their appointment start time, they will not be seen by the clinic)
6. Lack of safe Transfers:
Henry Ford is a tertiary hospital so we get transfers from outside hospitals on a daily basis. Needless to say, these incoming patients are generally very sick (hence the need for transfer to a tertiary hospital). There is team of abusive, foul-mouth, incompetent and careless nurses called ATMO that is responsible for bed assignment to these patients and also gives report to the resident who will admit the patient. The reports given by these ATMO nurses are ridiculous ‘one-liners’. Let me give you guys an example. ATMO report was “This guy is a 65 year old male with cirrhosis, coming in from Saginaw, for liver transplant evaluation. He is on cefepime, vancomycin, flagyl, keppra and Bactrim”. My response, “why is he on all those medications?”. ATMO response, “I don’t know, he will come with paperwork so you can go through that and find out, we don’t have time to go through details of every patient”…….The patient comes to the floor, apparently, he was in the outside hospital for 45 days, was in their ICU for septic shock, had acute kidney injury and now on hemodialysis, had a hemorrhagic stroke in the ICU resulting in complicated seizures with aspiration pneumonia requiring more ABx, cultures were growing MRSA in blood with evidence of infective endocarditis, also had a tracheostomy and PEG tube in place. Now compare this patient’s presentation with the information given to the resident by ATMO. If you try to ask them questions, they will abuse the hell out of you over the phone and report you to the program. You are not allowed to contact the transferring hospital physician to ask questions about the patient AS IT IS AGAINST HOSPITAL POLICY. I repeat, IT IS AGAINST HENRY FORD HOSPITAL’S POLICY FOR THE ADMITTING RESIDENT TO CALL THE TRANSFERRING HOSPITAL TO GET MORE INFORMATION ABOUT THE PATIENT. We confirmed this with the program’s leadership.
7. Lack of Support from the Department:
Imagine this, you are working on your 30 hour shift. You admit an IV drug abuser for missed hemodialysis. He is constantly harassing you to give him IV narcotics and IV Benadryl for no apparent reason (obviously, to get high). You speak with him and tell him that you will only be able to prescribe him non-narcotic pain medications. He is furious and calls the patient advocate and tells her that he’s not happy with the attitude of the residents and they are not treating him with respect. The matter obviously reaches your program director. What should the program do about that? I’ll tell you what Henry Ford will do. They will destroy you over this. You will carry the reputation of a ‘bad resident’ for the remaining years you stay there. The PD, in this case, will be your biggest enemy. Your job will be threatened by him and you might even lose it. There will be absolutely no consideration of the context. They will mark it as your fault and you will continue to suffer. No one will realize/appreciate that you did the right think. Everyone will focus on how a patient was unhappy by the services provided to him by you. Your life will be a living hell.
8. Scarce Research Opportunities
Its not really a true academic institution. Work load is so much that there is barely any time to read up on things. Same goes for research. To get a decent research project, you have to jump through so many hoops that by the end, you’ll have second thoughts about applying for fellowships.
Overall Impression:
My overall impression of Henry Ford is a crappy one. If I could go back in time and do it all over again, this place would not even be in my top 10. You should train in a program that respects you. A program that does not threaten to fire you because one single psychologically unstable ICU staff thinks that you are incompetent. A program that does not treat you based on their monetary needs. A program that cares about your learning. And most importantly, a program that treats you like a human being.