Bit of a derail question, but how does negotiating insurance rates work?
The way I'm imagining it is that when your start up a practice, you just have some standard insurance rates and reimbursement right?
1. Know your market. You’ll want to know what the top couple/few employers in your area offer in regard to insurance plans, as that will likely be the largest pool of patients.
2. Know your competition. You can Google based on your preferred patient populations. See who pops up. You can even call to inquire when their next available appointment date/time.
3. Take a look at the in-network providers in whichever plan or plans you are considering. Typically the directories are horribly out of date (on purpose, to look larger than is real). Ghost networks are common, so calling/googling around you’ll likely find retired, dead, & many clinicians who left the panels.
4. Know your neighborhoods. If you live in a $$$ area, that doesn’t mean ppl will cash pay, but if it’s an older population…they *will* want to use their Medicare.
5. Working in a niche area can be very very helpful. It’s been years since I’ve negotiated a commercial contract, but the rates need to be at least Medicare + 10-20% (% changes depending on your other referral/payor sources).
6. Never ever ever ever ever accept their first offer bc it will be a sucker offer. If they aren’t even in the ballpark to start, don’t waste your time bc they won’t likely make big jumps from the start. If you happen to provide a unique service (e.g. assessment, groups, etc), it’s much easier to negotiate.
7. If you are friendly w other practices, see if they will let you see their commercial rates. Technically they shouldn’t show you bc insurance companies tend to put clauses in their contracts saying you can’t, but…are they enforceable…..*shrugs*
8. If you offer a specific service in a demand area, they will find you. I start at my standard rate and then decide how much I’m willing to shave off. For me, anything less than 85% of my cash pay fees was my limit, mostly bc I didn’t need them.
9. Always read the contracts closely & have a lawyer review them too. Cross out stuff liberally. Most places will say it’s a dealbreaker, but they can ask for ridiculous things.
10. I always preferred single case contracts. I’d draw up the terms, including 50% or 100% retainer, require payment within X days, & put in the max % interest fee allowed by state law for all late payments. Some places will balk at this, but again…if you offer a niche service, they might cave. I prefer this method even if I know they have multiple patients bc then they are using my terms and I can walk whenever I want. Again, not likely if you are 1 of dozens, but for niche work it’s great.
I’ll never take commercial insurance again, but I’d consider a single case contract for 85%-90% my cash pay rate. I’d require full payment up front (assessment work) or a hefty retainer (for therapy/other services).