I sent in a check. it took 3 weeks to a month to get the books. i mailed it saturday, usps said it should get there on wednesday. check showed up in my account the next monday. That thursday was thanksgiving. received email from TBR the next monday or tuesday that the books have been shipped via fedex and they should get here thursday, either that thursday or the next thursday ( i think it was the next thursday) and the books arrived as stated.
If your check wasn't cashed, i have a feeling they didn't get it. My bank is an eastcoast bank so i knew it'll take about 3 days to show up here and it did. i never had to call their customer service.
honestly, if i lived in california, i'd walk directly to their office, get a bunch of those books and retail them on ebay. They do sell for whole lot more there...
If u know someone in cali, get them to buy the books and mail them to u. You'll save on shipping. USPS Media mail from california takes 7-9 days to hit the east coast, based on my personal experience. And it'll cost u a fraction of the price.