That's total BS and you know it. If a physician educates the patient about their disease and treatment options as well as they possibly can, then it is not the physician's fault if the patient still chooses to be noncompliant. Once again, I'm not taking the fall for someone else's asinine choices. I've seen many frequent fliers in the ED. You know why they're frequent fliers? Because of noncompliance every single damn time. The ER docs I worked with just get tired of having to explain the same things every time they see the patient. It's the same thing for someone asking for advice on SDN. They want help, most likely to improve something, so SDN'ers tell them different options of how to best improve their situation or whatever. If the person who asked for help refuses to listen to the advice because of preconceived notions or laziness or whatever, then that's ON THEM when they later fail/crash and burn/whatever.
I don't think it's BS actually.
If a patient is unwilling or unable to change their behavior then there is a problem there besides the disease itself. Is it the patient's family? Their living situation? Is it your explanation of the disease or treatment? Is it the patient's deeply engrained distrust of the healthcare system? Is it a language barrier? Is it a cost barrier? Is the problem of them coming in repeatedly about their disease or because they like to play the victim and desperately need attention because they feel totally and desperately alone? Is their discontinuation of treatment a symptom of them wanting to have some control over their life which has up to this point been entirely managed by others or by circumstances outside of their control? Is it because they hate themselves? Do they hate you? Do they maintain a problem so that they have a guaranteed admit to the ER twice a week in order to get a bed and some warm food? Are they actually just incapable of taking care of themselves in the proper capacity and need either family or outside resources to take care of them?
Here is the foundation for my thinking:
1) Rational people want to be healthy and don't want to be unhealthy.
2) Rational people have other desires and responsibilities and traits that often conflict with 1.
If a rational person continues to be unhealthy of their own free will then they are either misinformed, misguided, have no motivation to continue being healthy, or are not rational to begin with.
If it is the first three cases then those fall under the responsibility of the healthcare provider to give the patient the power to overcome them. If it is the last then that is a separate issue that also needs to be taken care of by a provider for the mentally ill or a social worker.
Will the healthcare provider succeed? Maybe, maybe not. Even if the provider does everything they can to help the patient help themselves may they still fail in convincing the patient to change their ways? Yes, this is quite possible given the number of systemic issues that drive people towards unhealthy habits ( it's hard to stop being obese when McDonald's every day feeds a family of four and your job can't pay for groceries for all of them, it's hard to quit drinking and smoking when you are homeless and drugs are the only escape you have from your everyday existence ). However, it is still the healthcare providers responsibility. The healthcare provider is an advocate for their patients. If you cannot advocate for your patients to the point that it gets them well then you are unwilling to do so and maybe even unable but regardless you have failed in your duty to help them be well. It is the patient's responsibility to eat better and quit smoking but it is the doctor/nurse's responsibility to convince the patient that doing so is worthwhile for them. If they don't listen, you were not convincing.
Failure as a healthcare provider is inevitable, but this is the best way to keep a system from stagnating and revolving around catering to a demand or a customer and instead incrementally improving the system. If you want to fix noncompliance, help or support initiatives that alleviate the systemic issues that lend to noncompliance on top of what goes on in the clinic. The easiest way to do this is by voting. In my view, the healthcare providers responsibility extends far beyond the clinic.