How to Survive working at CVS

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mikejones123

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Hi, New to this forum, just gazing through I noticed a lot of cvs pharmacists complaining about working there. I understand cvs is a bull**** company, with inadequate staffing, and unreasonable expectations. Here are some blunt pointers that help me survive working here and even make it a somewhat enjoyable experience. When I first came to my current store, QP was on average 20-25 pages long. Now we are a store of excellence and I won the paragon award 2 years ago.

1. Get rid of the narc heads. Tell them you only fill 1 day early, No management figure is going to give you a hard time about this. My 1 day early rule resulted in an enormous drop in c2 prescriptions. this frees up a lot of time.
2. Make techs do all the calls pharmacist are supposed to do.
3. Don't pay attention to any of the bull**** metrics. When a store visit happens, talk to the regional manager about how great your supervisor is and how much he has helped you grow into a better manager. Bull**** lines like these go along way into giving you leeway with your sup.
4.Get rid of the trash. Make sure you get quality customers in your store. A quality customer is thankful, grateful, and laid back.(older white females, educated youth, asians, illegal immigrants). I feel lower class whites (white trash,trailor trash) and black females are the worst customers. And need to be removed. After one complaint or insult from these degenerates, I ban them from my store. They can complain all they want, I just tell my sup their demeanor was threatening and compromised the safety of my staff.
5.myschedule is bull****, Just make sure you are overstaffed from 3pm to 6pm by under staffing the first 3 hours of the day.
6.Make sure your lead techs understand inventory.
7.During rush hour, the pharmacist should help manage QT.
8.And most importantly, hire the right people. The best techs are the ones who are relatively smart but had a kid in high school and never got anywhere in life. They usually are single moms that really need the money but have no skills for advancement. They very rarely call out, and stay with the company for many years despite low wages.
 
Hi, New to this forum, just gazing through I noticed a lot of cvs pharmacists complaining about working there. I understand cvs is a bull**** company, with inadequate staffing, and unreasonable expectations. Here are some blunt pointers that help me survive working here and even make it a somewhat enjoyable experience. When I first came to my current store, QP was on average 20-25 pages long. Now we are a store of excellence and I won the paragon award 2 years ago...
You're going to attract a lot of flames and prevent any real discussion unless you remove racial statements from your post.
 
4.Get rid of the trash. Make sure you get quality customers in your store. A quality customer is thankful, grateful, and laid back.(older white females, educated youth, asians, illegal immigrants). I feel lower class whites (white trash,trailor trash) and black females are the worst customers. And need to be removed. After one complaint or insult from these degenerates, I ban them from my store. They can complain all they want, I just tell my sup their demeanor was threatening and compromised the safety of my staff.

Oh boy.
 
And you forgot about customers with curly hair or glasses. Get rid of all those losers.
 
Three beer bottles directly to the head after every shift. That's what I would do at 7 in the morning after working overnights. Multiple that by 7 nights in a row.

My week off: sober as can be.
 
As a black female there's so much I could say about your dumb ass statement, but I won't. Because I'm classy and wouldn't stoop to your level of ignorance. So bye.
 
You're a healthcare provider but you're going to ration your dispensing not on clinical knowledge but personal bias. Unbelievable. So you got the legendary "paragon" award? No kidding. Is it enshrined on your wall at home?
 
As a black female there's so much I could say about your dumb ass statement, but I won't. Because I'm classy and wouldn't stoop to your level of ignorance. So bye.

Why? Everything he said is right. I'm not racist- I have good friends of every color. Black, white, Asian, Indian. I'm a minority myself, and I've been targeted by truly racist people in the past.

But, why is it that almost 80% of black females (especially on Medicaid) are insane? They seem to argue about EVERYTHING, cannot wait even 15 minutes for 5+ meds, and just lack the ability to understand basic statements,

I'm sure you are an educated woman. I'm just talking in general terms here. Worked at over 15 stores in a very very busy city as well as a small town. Never changes.
 
I need advice on how you have time to do your manager stuff? Myschedule? I know some PIC go to the manager's office and stay there for hours to do MySchedule.

Just do it throughout the day. It's really not that difficult. I have 25 employees and yes, it's freaking time consuming, but Just do it in between scripts or during off peak times. Between 8-9 pm is usually the best....
 
Why? Everything he said is right. I'm not racist- I have good friends of every color. Black, white, Asian, Indian. I'm a minority myself, and I've been targeted by truly racist people in the past.

But, why is it that almost 80% of black females (especially on Medicaid) are insane? They seem to argue about EVERYTHING, cannot wait even 15 minutes for 5+ meds, and just lack the ability to understand basic statements,

I'm sure you are an educated woman. I'm just talking in general terms here. Worked at over 15 stores in a very very busy city as well as a small town. Never changes.

Just please stop talking. 80% of black females are insane? PLEASE show me where these stats are coming from. If we can just pull random bull**** of out of the sky, then 57% of white teen boys will likely shoot up a school, or walk into a movie theater and kill random people. 100% of Arabs are terrorists. 99.75634% of white people are racists, although they believe if they don't specifically say the "N" word and if they keep a few black friends around, then they can say that they aren't. 96% of ALL racists believe that by saying "I have friends of all races" that that statement somehow covers them with some blanket insurance that prevents them from being called a racist. Keep your stupid stereotypes and generalizations to yourself. If you TREAT 80% of black women like they are insane and ignorant and too dumb to be wasting your time, then they may just take offense to that and react in this manner you are describing. I can't tell you how many times I've gone somewhere (for the sake of argument, let's say a pharmacy perhaps) and had people (mostly white by the way) talk to me as if they were addressing a 4 year old. I'm not stupid, I'm very well educated but all they see is a black women so naturally, she must be some welfare crack hoe that doesn't have a basic education and doesn't know what this medicine is for. Because I mean hey, 80% of them are, right? Or better yet, the times that I've picked up narcotic pain meds for my father who is a cancer patient and I have the pleasure of getting questioned tirelessly although the prescription is not being refilled too soon, nor is there an issue with insurance, then followed out the door to make sure i wasn't selling it or something. And thank you for the lovely compliment, "I'm sure you are an educated woman." So basically, as far as black women go, I'm certainly in the minority because 80% of us are insane and stupid, but I am privileged enough to be in the rare 20% breed that actually escape the ghetto and do something with themselves. And just because you are a minority, it doesn't mean that I give you are pass either to make stupid remarks about other minorities.
 
I love my rachets. I rarely get issues from my black women. Treat that lady right. My worst customers are the overtly educated ones, stuck-up older cute white women, worker's comp entitled retired white men, and all healthcare workers, which includes pharmacist. I had a nurse trying to explain to me to how to do my job. Oh lord, she was so lucky that I need this job to take care my mom. To prevent issues from my list, I have all tech pass the phone to me when they call. Give that 90 day supply, and get them out of the pharmacy.
 


Why? Everything he said is right. I'm not racist- I have good friends of every color. Black, white, Asian, Indian. I'm a minority myself, and I've been targeted by truly racist people in the past.

But, why is it that almost 80% of black females (especially on Medicaid) are insane? They seem to argue about EVERYTHING, cannot wait even 15 minutes for 5+ meds, and just lack the ability to understand basic statements,

I'm sure you are an educated woman. I'm just talking in general terms here. Worked at over 15 stores in a very very busy city as well as a small town. Never changes.
 
@cnicolef08. You have a response for @rhythmspirit. Dude is right in a certain sense. Since I grew up with mostly black folks, I already know how to overcome most situations. Finally, do what you have to do to remain sane. If it were up to me, I will create a pharmacy that accepts only kardashian-look-like clients only.
 
Oh you know what? Now that you've played a video clip with a self-hating white washed black man who supports this theory that black women are loud, uneducated welfare recipients, I can absolutely see where you are coming from! You're right and I'm wrong, as we dumb black women often are. Point proven. I'm done talking to you idiots.
 
Oh you know what? Now that you've played a video clip with a self-hating white washed black man who supports this theory that black women are loud, uneducated welfare recipients, I can absolutely see where you are coming from! You're right and I'm wrong, as we dumb black women often are. Point proven. I'm done talking to you idiots.

I don't have anything against any race of people. But if you see a trend in a group of problem customers wouldn't it be smart for you to recognize that trend?? My pharmacy works so much smoother once I got rid of the trash. I don't ban every black women that comes to my pharmacy. That would be racist. I just recognized a trend that they were one of the leading groups of people that complain incessantly and it is in the best interest for my pharmacy that the problem ones get their scripts filled somewhere else.
 
didn't he also single out white trash? I am sincerely offended as a white trash person.
 
been working for about 2 years now in the bronx. I've had about 10 belligerent patients that i can remember that we had to remove from the pharmacy. 1 was an oxyhead that wanted us to give him his "cousins" 180 oxycodone with no ID whatsoever. that was a rican dude. 1 was a homeless guy that came in drunk and yelling at everyone(black dude) and the rest were black females screaming that we got their lottery numbers incorrect, getting a refund for prenatal gummy vitamins that melted in their hot car, screaming that we gave them generic and they "Always get brand" even though the prescription had no DAW on it, screaming that the toilet paper here is so much more expensive then the supermarket and we should give them a discount because they are a good customer. ironically, that's 80% lol. but i'm not gonna throw a blanket statement that all black females are like that. just my experience so far
 
Why? Everything he said is right. I'm not racist- I have good friends of every color. Black, white, Asian, Indian. I'm a minority myself, and I've been targeted by truly racist people in the past.

But, why is it that almost 80% of black females (especially on Medicaid) are insane? They seem to argue about EVERYTHING, cannot wait even 15 minutes for 5+ meds, and just lack the ability to understand basic statements,

I'm sure you are an educated woman. I'm just talking in general terms here. Worked at over 15 stores in a very very busy city as well as a small town. Never changes.

I've noticed a similar trend in the pharmacies I worked at as well. I later discovered it was a cultural issue and there have been studies/theories developed to explain why there are differences in behavior towards authority figures in ethnic groups such as asians, hispanics and africans versus other dominant US groups such as caucasians and even more so african-americans and native americans.

We all have ingrained differences based on our environment and cultures. The sooner we recognize and accept these differences, the sooner we can all get along.
 
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I support the notion that most blacks women are asshat, especially the one on Medicaid. Few isn't. The educated one are always nice, perhaps even nicer than every other group.

I floated to probably close to 100 stores in 3 different district a couple years back just to pick up OTs. My worst store is always the one where blacks are predominant in the area. They are often loud, have no money (Medicaid), complain 3X as much as regular customer. Not sure why. I do have a crazy theory about this. Blacks IQ on average is lower than the rest of the races (statistics), that also correlates (does not prove a point) that they are normally have lower income level (or maybe it's the other way around - lower income, lower IQ). Lack of income can make people extremely unhappy. Now, I think about it, they are actually similar to the white trash type (no money) but they are more aggressive in nature due to higher testosterone level thus more yelling and more demanding.

My 2nd worst type of customer is rich dinguses in $1M price housing area. Professionals, Finance peeps, Engineers, Lawyer, Doctors type. Think of Delmar, CA.
 
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The only patients I hate are the *****s who believe in herbal and homeopathic therapy. Had a dude come in asking for ant eggs to treat a canker sore.
 
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I've noticed a similar trend in the pharmacies I worked at as well. I later discovered it was a cultural issue and there have been studies/theories developed to explain why there are differences in behavior towards authority figures in ethnic groups such as asians, hispanics and africans versus other dominant US groups such as caucasians and even more so african-americans and native americans.

We all have ingrained differences based on our environment and cultures. The sooner we recognize and accept these differences, the sooner we can all get along.

Can you cite the study. Seems interesting.
 
Not sure why. I do have a crazy theory about this. Blacks IQ on average is lower than the rest of the races (statistics), that also correlates (does not prove a point) that they are normally have lower income level (or maybe it's the other way around - lower income, lower IQ). Lack of income can make people extremely unhappy. Now, I think about it, they are actually similar to the white trash type (no money) but they are more aggressive in nature due to higher testosterone level thus more yelling and more demanding.

You are so right - you are crazy. F U!
 
If there's one thing I would change about this country it would be this. If you can't afford a kid, you must either abort or give the child up for adoption after birth.

And if you don't believe in abortion then you have to adopt, or at least fill out the application.
 
How many babies do I need to make to stay on Medicaid as a rph?
 
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