I would like some advice from practicing FM Docs on how to generate higher

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income while maintaining patient satisfaction and quality of care. Any advice appreciated.

 

[deleted87716]

Family Practice Management (the full text of which is available online) is an excellent source of information for this sort of thing: http://www.aafp.org/online/en/home/publications/journals/fpm.html

Examples:

"What Makes a High-Earning Family Physician?"
http://www.aafp.org/fpm/20050700/16what.html

"How Does Your Practice Measure Up?"
http://www.aafp.org/fpm/20060700/59howd.html

"6 Tips for Improving Practice Efficiency and Patient Satisfaction"
http://www.aafp.org/fpm/20070200/28sixt.html

"What Do We Really Know About Patient Satisfaction?"
http://www.aafp.org/fpm/20070100/33what.html

Our practice conducts annual quality assurance/quality improvement audits, as well as patient satisfaction surveys. I find these helpful.

I place less faith in externally-generated patient satisfaction scores and quality reports (garbage in, garbage out - not to mention conflicts of interest).

Hope this helps.