More Client Communication Help

[SMHVET]

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So much of being a vet, or any doctor for that manner, means that a vast percentage of what you will be doing is explaining diseases, pathology, and treatment to someone in the general public. This generally means that the person has an assumed education that ends with the 8th grade. Think that sounds bad? College students interviewed in the US have a hard time recognizing their OWN COUNTRY on an unlabeled map. So, for your education, please read this VBB post. It will help you become a better doctor, but also a better patient. The medical relationship is a two way street.

http://vetsbehavingbadly.blogspot.com/2012/03/flea-bite-us.html

 

[sumstorm]

Handouts can be useful for clients that are capable of understanding them, but often even basic handouts don't relate info in a way many clients can use. Additionally, for the really dedicated client, it won't answer the deeper questions of physiology, alternatives, etc. There is a ton of communication that occurs between a client and a vet. We have a course in vet communication, which is really great. I have also taken a course in non-violent communication which I find helps immensely during difficult conversation or conversations where the backgrounds of the participants are vastly different. Courses in conflict resolution and consensus building can also help in developing a conversational pattern that brings the vet and client to the same (hopefully win-win) solution for the care of the patient.

 

[WhtsThFrequency]

So much of being a vet, or any doctor for that manner, means that a vast percentage of what you will be doing is explaining diseases, pathology, and treatment to someone in the general public. This generally means that the person has an assumed education that ends with the 8th grade.

That's why I went into pathology