I have heard good and down right horrible experiences with using the "upack we ship" method. If the stuff isnt tightly packed in and really well secured then the stuff gets thrown aroung really bad and my good friend had a few peices of furniture that were really damaged. I moved last year from Phoenix to Louisville, Kentucky and a Penske truck was the cheapest way to go, they also had the nicest trucks. If do rent a truck remember this: they price the trucks by how many of their fleet is in that particular location. For example when I rented the truck I checked other close cities to drop it off, like Indianapolis. It was 800 dollars less to drop it off there than to leave it in Louisville. So after we unloaded the next day I made an hour and a half trip north to save 800 bucks.