Paper charts!

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kat82

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I am at a new hospital which uses paper charts (I trained using EMR). There is a tracking board, computerized order entry, and inpatient records online. I am having a REALLY hard time writing good charts while keeping up with patient flow. For billing purposes, I can deal with it, but medicolegally I just feel like these charts suck. I try my best to put in some medical decisionmaking and progress notes in each chart but its so tough. Half the time I can't find the chart. Half the time I am in such a rush that my handwriting is illegible. The residents documentation sucks across the board. I try to keep reminding them to document medical decision making etc.

EMR is in the works but wont happen for probably 1 year.

Any tips on how to deal with this issue? Its freaking me out

Thanks everyone

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Paper charting is by far the most time consuming and medicolegally difficult method of documentation. Ask your hospital for a dictation number and dictate your charts. It's quicker than hand-writing, and provides a more comprehensive note. Check with your group regarding how to bill for these. If they don't let you do this, there really is no answer other than slow down and take your time writing well-thought, legally safe, and legible notes.
 
Glad someone agrees. I'll look into it. For now I'm going to slow down and focus on charts. The medicolegal risk is making me lose sleep
 
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I worked for several years at a place with paper charts. Fast and the billing was pretty good but you couldn't read anything anyone else wrote. I would do most of my charts after a shift which meant some days I stayed 2 hours late and I came in for 2-4 hours on days off. But I could sleep at night. I changed jobs and am using EPIC now with scribes on the horizon. In my opinion this is the only way to leave a good chart and keep up with the ungodly amount of people EDs are expected to see safely while making people happy with their care. EMR and have someone else do the typing. Using an experienced EM doc to type for half their shift is just dumb.
 
Another option might be to bring in a laptop with dragon medical installed--then dictate decision making and attach the printout to the paper chart
 
Paper charts are easy and by far the fastest option available once you include log ins, page loads, correcting dictation errors (for transcription or Dragon) and so on. I used paper charts for 12 years up until this last April. There is opinion out there that they are more difficult to defend in lawsuits. The most important thing is to know the charting system well. For example paper T sheets have a lot of tricks you can use to sharpen your documentation quickly.

If you were looking to learn a new system that would be permanent I would suggest sinking a lot of time into learning it well. As you need to bridge until you start a new EMR that would be a waste. So I suggest getting the basics of the paper chart system you use, writing concise MDM portions and dictating when really necessary to explain a complex case. In my shops dictated notes could not be billed so I mainly dictated for complicated social issues or angry patients.
 
I am at a new hospital which uses paper charts (I trained using EMR). There is a tracking board, computerized order entry, and inpatient records online. I am having a REALLY hard time writing good charts while keeping up with patient flow. For billing purposes, I can deal with it, but medicolegally I just feel like these charts suck. I try my best to put in some medical decisionmaking and progress notes in each chart but its so tough. Half the time I can't find the chart. Half the time I am in such a rush that my handwriting is illegible. The residents documentation sucks across the board. I try to keep reminding them to document medical decision making etc.

EMR is in the works but wont happen for probably 1 year.

Any tips on how to deal with this issue? Its freaking me out

Thanks everyone

There's no good way to deal with this. When you've trained in an EMR/CPOE environment, going to paper charts is like stepping back into the middle ages. The only way that you can maintain the sort of efficiencies that you have with EMR/CPOE is to reduce the quality of documentation.

Compare the old and the new: Physician goes in to see a patient. He/she may or may not take notes on paper in the room. The doc formulates an assessment and plan, then comes out and tells a nurse "this is what I want ordered." Eventually, results start coming back, usually on half a dozen sheets of paper. Vitals are charted somehwere else, usually on a nursing flow sheet. Eventually, the physician sits down to dictate and has to sort through all these papers for the dictation. It's like seeing the patient twice - perhaps three times.

In a new system, each ED room has a computer in it. A fast one with a good intranet connection. The physician walks in, logs in, and types while taking the history. They do a physical exam, and spend about 30 seconds documenting it. They order from the patient room before moving on to the next patient. You walk out of the room, and you're done.

The only way you can begin to approach this is with paper t-systems without dictation. Even so, you lose a lot when you start getting results back on paper.

When you look for a job, spend a lot of time looking at the charting systems and the billing systems used. They can go a long way towards making your life good - or miserable.
 
I didn't realize how annoying it would be when I took the job. There are so many other things I like about it that I don't regret working at my current place and I hope I can stick it out until we go to EMR. For now I'm just going to sacrifice some speed for my charting so I can have peace of mind. I'm new so hopefully I'll pick up speed in other areas once I learn the system
 
Oh and thank god, our orders/results are all computerized. The only paper portion is the patients chart. Its a weird in between right now
 
Oh and thank god, our orders/results are all computerized. The only paper portion is the patients chart. Its a weird in between right now

It's weird to hear the exact opposite perspective from what I've experienced. Paper t-sheets were awesome for charting and could be produce a medicolegally defensible and highly billable chart in about 90 seconds. No EMR I've used since has come close to that (my current shops uses electronic t-sheets and takes about 2.5 min not counting a 3 minute log-on).
 
Yuuup. I have to agree with the sentiment of "paper charts are awful", especially when your sensorium is confused between "put orders 'in' in the computer", check lab results when they get printed out, look at the x-rays on a third screen... but write it all down on the T-sheet.

Trying to "marry" four different modalities of data input/output is murder. I did this exact dance at one of my shops during residency. Awful.

Here's my solution: use the "t-sheet" (or paper chart, or whatever) as scratch paper... then dictate each note as you go along. You can put up to THREE (and no more than three) dictations in the "penalty box" so that you can do them after your shift. If you put a fourth one in the penalty box.... you had better do one dictation from the box, to keep it at even-keel.

Seriously... its stupid. "Here are five sources of input from which you get your data. Now, its your responsibility to run between them all and scribble them down hurriedly and illegibly onto some dumb sheet with ZERO free-text room that is going to get scanned (to further reduce its legibility) and put into "the system" (whatever that means).

Pick up the phone. Say what you mean. If not, then scribes or GTFO.
 
Yea.. T-sheets are terrible. It seems like the more I wrote on them, the more trouble I'd get in from the coders. They'd send me nasty grams about writing in the margins, etc.. Luckily the group I moonlight for switched to an EMR system and my home institution uses one also. T-sheets are great for speed but I can't imagine defending one in court or how utterly unreadable it might be when you're swamped and seeing tons of patients. I heard one of our staff say that the worst medico-legal cases he sits for are ones where the treating physician uses T-sheets because they never make sense.
 
My past 2 shifts I've made a big effort to make my charts more legible with some more medical decision making in there (because these paper charts just seem so medicolegally dangerous). Our orders and results are all computerized and I'm holding out until the charts make it into EMR as well (another year).
 
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