Think of .001 as 1 * 10^-3. We know that [-OH] = .001 so we can't calculate the pH directly. But we can calculate the pOH which is equal to -log10([-OH]).
pOH = -log10(1 * 10 ^-3). log10 and 1 * 10 cancel -> pOH = - (-3) = 3.
Using pH + pOH = 14, we get pH = 11.